Janise Colston-Watson, CSM
Director of Marketing And Business Development at Empire Care Centers- Claim this Profile
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Bio
Credentials
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Certified ScrumMaster (CSM)
Scrum AllianceAug, 2022- Nov, 2024
Experience
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Empire Care Centers
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Hospitals and Health Care
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1 - 100 Employee
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Director of Marketing And Business Development
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Dec 2021 - Present
Built relationships with Hospitals/Physicians to remove impediments and apply scrum frameworks to transition patients and focus on product/marketing backlog for future patient transitions. Acted as primary Liaison between skilled nursing facilities and local hospitals to have a smooth transition/communication between both organizations to avoid any impediments. Practiced Agile Marketing daily to Physician practices/hospitals to build trust within company brand which increased census by 18% (goal achieved) Facilitated grooming sessions with Admissions Director and Administrators to empower and focus on product/marketing backlog in order to effectively transition patients from hospital to Skilled Nursing while establishing an environment to come together to solve complex challenges. Removed internal and external impediments by conducting daily scrum and stand up meetings with team members of each department. Coached and motivated team members to utilize the 5 values of scrum by focusing on conflict resolution and being creative to stay focused on the end goal. Show less
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AdventHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Director of Business Development
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Jun 2020 - Dec 2021
Evaluate incoming referrals clinically and financially prior to admission to determine potential treatment and appropriate level of care. Planned and coordinated all admissions to ensure that the admission process proceeds smoothly by removing any impediments that may hinder the admission process. Communicated treatment needs of potential admissions and current patients across cross functional teams/IDT team. Attended monthly QA meetings with cross functional teams to effectively communicate how to optimize patient outcomes with cost- effective care. Motivated and Coached functional teams to have the agile mindset of conquering the unknown and trusting the process. Show less
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Education
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Florida A&M University
Bachelor's degree, Healthcare Administration -
Galen College of Nursing
ADN, Nursing
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