Manager of Business Processes

• Jul 2022 - Present

Business process effectiveness and improvement. - Evaluation of existing business processes; - Determination and outlining business process improvements; - Coordination of business process improvement strategies with internal stakeholders; - Overseeing all aspects related to the implementation stages of business process improvement initiatives; - Analysing and monitoring implemented changes to business processes and making adjustments as needed. - Guiding and supervising personnel who were assigned specific tasks; - Performing ongoing analyses on business processes related to productivity, quality, costs, and time management; - Revision and updating procedures and policies. Show less

Lecturer

• Mar 2005 - Present

Professional courses: Logistics, Management, E-commerce, Retail management, Business fundamentals etc. Before reorganization (on September 2017) Riga Teacher Training and Educational Management Academy Professional courses: Logistics, Management, E-commerce, Retail management, Business fundamentals etc. Before reorganization (on September 2017) Riga Teacher Training and Educational Management Academy

Head of Administration

• Jan 2013 - Dec 2019

Management of administrative processes and finances. Media agency. Management of administrative processes and finances. Media agency.

Manager of Bank Retail Sales and ATM Network

• Sep 2015 - Nov 2019

- Administrative management of optimization and profitability (including budgeting, costs and revenue control day to day basis) of the Bank's branches - more than 70, - management of opening and closing of the branches - more than 40, - rebranding project management - more than 65, - establishment of cooperation with the cooperation partners (shopping malls, construction companies, designers, etc) - more than 50, - concluding and administering premises lease agreements, - property, facilities management; - regular market research, - marketing activities audit and control in network, - ATM network management, - KYC analysis. Show less

Member

• May 2008 - Sep 2019

Assistant Professor

• Aug 2017 - Aug 2019

Logistics

Lecturer

• Oct 2009 - Aug 2017

Logistics

Head of Retail

• May 2013 - Aug 2014

Retail chain management (23 stores): - aim setting, - planning and budgeting, - market research and marketing activities, - ensuring high level of customer service, - sails forecasting, - team motivation, - cooperation with partners (including shopping malls), - concluding and administering premises lease agreements, - reporting to owners, - control of all activities etc. Retail chain management (23 stores): - aim setting, - planning and budgeting, - market research and marketing activities, - ensuring high level of customer service, - sails forecasting, - team motivation, - cooperation with partners (including shopping malls), - concluding and administering premises lease agreements, - reporting to owners, - control of all activities etc.

Chief Operating Officer (COO) / Member of the Board

• Jun 2005 - Feb 2007

Leading local producer of plastic cards and identification documents in Latvia.Company management.

Import / Export manager

• May 2004 - May 2005

Leading local producer of plastic cards and identification documents in Latvia.Import / Export activities.

Deputy Store's manager

• Oct 2001 - Mar 2003