Experience

HWY Partners - Harold W. Young, Inc.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Senior Customer Service

  • Jan 2017 - Present

  Aid with training customer service representatives Coordinate efforts as part of a team to solve problems and optimize operations Reconcile confirmations, purchase orders, invoices and commission statements Aid with training customer service representatives Coordinate efforts as part of a team to solve problems and optimize operations Reconcile confirmations, purchase orders, invoices and commission statements



Watts Control, Inc.

• Appliances, Electrical, and Electronics Manufacturing

• Office Administrator

  • Aug 2015 - Jan 2016

  Customer service at an electrician's office Performed bookkeeping in QuickBooks Collaborated with colleagues regarding continuous improvement of the business Supervised efforts with vendors and website designers Maintained web presence on social media Customer service at an electrician's office Performed bookkeeping in QuickBooks Collaborated with colleagues regarding continuous improvement of the business Supervised efforts with vendors and website designers Maintained web presence on social media



Total Access of New England

• United States
• Construction

• Office Manager

  • Sep 2012 - Jul 2015

  Responsible for customer service at a business that installed equipment for people with disabilities Performed bookkeeping in QuickBooks Practiced troubleshooting with website designer and software developer Supervised efforts with vendors, subcontractors, CPA and attorney Created and maintained web presence on social media Responsible for customer service at a business that installed equipment for people with disabilities Performed bookkeeping in QuickBooks Practiced troubleshooting with website designer and software developer Supervised efforts with vendors, subcontractors, CPA and attorney Created and maintained web presence on social media