Experience

NewPoint

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Chief Operating Officer

  • Feb 2023 - Present

  United States Develop and implement strategies, policies, and procedures that enhances the Blended Training solution offerings. Serve as a subject matter expert to solve business problems and execute on company-wide Operations initiatives. • Increase market penetration for new business. • Develop and implement a strategic roadmap and budgets in support of business needs and strong employee engagement and retention. • Negotiate and coordinate agreements with external customers in order to provide… Show more Develop and implement strategies, policies, and procedures that enhances the Blended Training solution offerings. Serve as a subject matter expert to solve business problems and execute on company-wide Operations initiatives. • Increase market penetration for new business. • Develop and implement a strategic roadmap and budgets in support of business needs and strong employee engagement and retention. • Negotiate and coordinate agreements with external customers in order to provide training. Show less



Scrum Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• VP of People Operations, Transition Business Unit

  • Sep 2021 - Nov 2022

  Florida, United States



WINK NEWS

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Employee Relations Manager

  • Mar 2021 - Sep 2021

  Fort Myers, Florida, United States



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Human Resources Specialist

  • Oct 2020 - Mar 2021

  GenesisCare (21st Century Oncology)



Experian

• Information Services
• 700 & Above Employee

• Senior Human Resources Manager

  • Jul 2015 - Aug 2020

  Tampa/St. Petersburg, Florida Area Conducted all human resource and recruitment functions for Experian’s acquisition in Florida. I efficiently completed investigations, addressed complex employee relations issues, managed performance reviews, succession planning, employee development, and talent review processes while partnering with stakeholders to institute compensation plans. I created and implemented orientation, tuition assistance, and employee referral bonus programs, selected vendors, and oversaw open enrollment period… Show more Conducted all human resource and recruitment functions for Experian’s acquisition in Florida. I efficiently completed investigations, addressed complex employee relations issues, managed performance reviews, succession planning, employee development, and talent review processes while partnering with stakeholders to institute compensation plans. I created and implemented orientation, tuition assistance, and employee referral bonus programs, selected vendors, and oversaw open enrollment period for employee benefits programs. Additionally, I successfully conducted full life cycle recruiting for all positions in engineering, sales, call center and product management. Key Accomplishments: ♦ Introduced Agile training and Scrum team implementation program to increase productivity. ♦ Guided Sales, Analytics, and Finance teams through process improvement efforts to increase accuracy and efficiency. ♦ Developed specific hiring and succession strategies for retiring CFO, as well as the analytics and sales leadership teams to enable the achievement of revenue goals and future leadership needs. ♦ Integrated all Clarity Services HR systems into Experian systems, including payroll, recruiting, and compensation. ♦ Created and launched New Hire Orientation and Clarity School within first three months resulting in increased employee engagement survey scores and reduced resignation rates (3.8% in FY20). Show less



Self Employed

• United States
• 700 & Above Employee

• Senior Recruiter and HR Consultant

  • Apr 2014 - Jul 2015

  United States Provided customized human resources solutions for diverse organizations to include federal contractors, financial services and HR consulting companies. To aid my clients, I reviewed recruitment and hiring processes to ensure compliance with organizational and regulatory policies and procedures, including labor relations, benefits, and compensation, and served as a subject matter expert on human resources issues. I also designed system, policy, and process improvements in alignment with… Show more Provided customized human resources solutions for diverse organizations to include federal contractors, financial services and HR consulting companies. To aid my clients, I reviewed recruitment and hiring processes to ensure compliance with organizational and regulatory policies and procedures, including labor relations, benefits, and compensation, and served as a subject matter expert on human resources issues. I also designed system, policy, and process improvements in alignment with organizational objectives, created and distributed employee handbooks, trained staff, analyzed budgets, and reviewed accounts. Key Accomplishments: ♦ Launched new SilkRoad applicant tracking system that improved efficiency and success of hiring process. Show less



Salient CRGT

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Human Resources Manager

  • Aug 2010 - Mar 2014

  Washington D.C. Metro Area As a human resources manager at Salient CGRT, I managed human resources functions and the entire employment lifecycle for the organization, from composing job descriptions through exit interviews. In this role, I developed and distributed employment policies and procedures, made salary recommendations, administered benefits, and analyzed compensation trends. In addition to creating and implementing HR solutions, I prepared and distributed reports, and maintained compliance with organizational… Show more As a human resources manager at Salient CGRT, I managed human resources functions and the entire employment lifecycle for the organization, from composing job descriptions through exit interviews. In this role, I developed and distributed employment policies and procedures, made salary recommendations, administered benefits, and analyzed compensation trends. In addition to creating and implementing HR solutions, I prepared and distributed reports, and maintained compliance with organizational and regulatory policies and procedures while defining and measuring key performance indicators and serving as the organizational representative for employment matters. Key Accomplishments: ♦ Served as subject matter expert and advised stakeholders on all HR issues, employment law, and best practices. ♦ Developed and distributed company Code of Business Ethics and Conduct. ♦ Created improved employee orientation and retention programs that reduced turnover. ♦ Spearheaded annual performance review and promotion processes. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Human Resources Manager

  • Mar 2000 - Dec 2009

  Washington D.C. Metro Area I promoted leadership development for senior management staff through training, coaching, and mentorship, and spearheaded strategic initiatives in workforce development, orientation, and performance management. I partnered with software developers to establish HR business and system requirements and managed the internal website for over 100K employees while maintaining compliance with federal regulations. Key Accomplishments: ♦ Designed and launched customized online training programs… Show more I promoted leadership development for senior management staff through training, coaching, and mentorship, and spearheaded strategic initiatives in workforce development, orientation, and performance management. I partnered with software developers to establish HR business and system requirements and managed the internal website for over 100K employees while maintaining compliance with federal regulations. Key Accomplishments: ♦ Designed and launched customized online training programs in management and leadership for employees using innovative interactive technology. ♦ Reduced training and travel costs for over 3K employees and expanded access nationwide by migrating 33% of company training to web-based format. ♦ Increased the number of employees receiving performance reviews from 65% to 100% by improving employee surveys and communication with management. ♦ Selected as a guest speaker at George Mason University School of Management for senior level courses. Show less