Experience

GCW, Inc.

• United States
• Civil Engineering
• 100 - 200 Employee

• Executive Assistant

  • Feb 2017 - Present

  • Coordinate and arrange department meetings, prepare agendas, reserve and prepare conference rooms. • Record and transcribe minutes of meetings. • Create/design new policies, procedures and programs for office. • Arrange conference calls for Executives. • Coordinate all travel needs for Executives and other Officers, including air, hotel accommodations, and rental car. • Proofread, edit, prepare and send job proposals. • Design company advertisements, proposal graphics, website banners, and employee gifts using PowerPoint, Adobe Photoshop, and Adobe InDesign.



Opportunity 180

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant

  • Apr 2016 - Dec 2016

  • Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President • Manage an active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas • Conduct full year audit of credit card statement • Communicate confidentially, and on behalf of the President, with Board members, donors, team and others • Support full hiring process of four fellow employees through resume screening, interview scheduling, communication with candidate and interview team • Manage team weekly check-in process and meetings



Kapow

• Denmark
• Advertising Services

• Client Account Manager

  • Apr 2015 - Jan 2016

  -Responsible for relationship building and account management of Kapow clients -Negotiate daily with legacy clients and suppliers to ensure lowest cost and highest quality of service -Communicate with venues and vendors continuously when contracts/requirements are adjusted -Work with sales organization to receive event requests from both new and existing clients -Determine client needs and develop appropriate event concepts -Meet/exceed monthly revenue target -Create and present detailed event proposals -Use creative skills to ideate new event opportunities/add-ons -Provide support throughout the entire event lifecycle as well as facilitate any changes needed (headcount, times i.e.) -Invoice clients using CRM system



Cenegenics Medical Institute

• Medical Practices
• 1 - 100 Employee

• Executive Assistant

  • Oct 2009 - Apr 2015

  -Provide continuous and high-level support for CEO; coordinate schedule, appointments and manage corporate expenses. -Serve as point-of-contact with individuals from inside and outside of the organization; screen calls, inquiries and requests, and handle details. -Manage aspects of social interactions including guest lists, amenities, and guest schedules. -Coordinate company suite at United Center in Chicago; organize company and personal events; arrange food requests and manage details of tickets and guest lists. -Handle financial aspects of housing, transportation and credit requirements. -Interface with VIP’s such as Senators, Congressmen, Mayors, Casino CEO’s and coordinate meetings with charity board members for donations and partnerships. -Design and maintain Excel spreadsheets to track business and family calendar, office travel budget and entertainment, and sports events; book travel needs and manage business and family calendars as requested. -Streamline corporate travel requests and expenses and maintain accurate records of spending.



Kevin Bye

• United States

• Personal Assistant

  • Oct 2008 - Sep 2009

  -Managed personal and business calendars for Elton John’s lighting designer; provided timely reminders for appointments, meetings, and conferences. -Coordinated all travel needs, including transportation to and from airport, hotel accommodations, and dining recommendations. -Screened phone calls, email, and voice messages, and responded as appropriate. -Completed various shopping tasks, and ordered and maintained office and household supplies. -Completed travel arrangements for personal guests to Elton John’s The Red Piano; served as hostess during performance. -Entrusted to manage home remodel; researched potential contractors; scheduled delivery of materials; selected color, design, and placement consistent with design theme. -Reorganized personal address book, compiling information from several sources -Created color-coded filing system and purged unnecessary or outdated documents.



David Yurman

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Professional

  • Oct 2007 - Sep 2008

  Established rapport with clients by probing needs and wants, suggesting pieces in line with their tastes, and individualizing total customer service experience. Maintained client information and reconnected during holidays or significant events to exploit additional opportunities. Regularly earned bonuses based on outstanding sales. Established rapport with clients by probing needs and wants, suggesting pieces in line with their tastes, and individualizing total customer service experience. Maintained client information and reconnected during holidays or significant events to exploit additional opportunities. Regularly earned bonuses based on outstanding sales.



John Hardy

• United States
• Retail Luxury Goods and Jewelry
• 100 - 200 Employee

• Account Executive, Finlay Fine Jewelry

  • Dec 2005 - Sep 2007

  Promoted to manage Bloomingdale’s and Finks Jewelers’ accounts. Conducted in-depth analysis of sales trends, store rankings, and sell-through results to make merchandise recommendations to senior managers. Took initiative to cross-check merchandise codes and delete incorrect data, which greatly improved ordering process.Helped boost Finlay sales by 44%.

• Customer Service Representative

  • Dec 2004 - Dec 2005

  Supported 2 regions and 40 client accounts, averaging 75 calls per day. Single-handedly managed department for 5 months. Placed orders and tracked multiple purchase orders.Voted Jewel of the Month by managers and peers for superior customer service support.