Experience

Lumina Homes

• Philippines
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • May 2023 - Present

  Ensures completion of client’s documents and payments after assessment, qualification, and processing. Handles security measures, and assess deliveries and pull-out materials to ensure the security and proper maintenance of the vicinity. Collection of homeowners monthly dues and ensure all construction permits are requested before proceeding with the additional improvement of homeowner's homes. Ensures completion of client’s documents and payments after assessment, qualification, and processing. Handles security measures, and assess deliveries and pull-out materials to ensure the security and proper maintenance of the vicinity. Collection of homeowners monthly dues and ensure all construction permits are requested before proceeding with the additional improvement of homeowner's homes.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Retail Sales Representative

  • Sep 2022 - Jun 2023

  We provide exceptional customer service in every customer interaction (chat, social media, email, voice) with the ultimate aim of providing first call resolution. Creatively articulate information/business rules via excellent written communication skills. Guide and support customers in their needs to engage with the proper support teams. We provide exceptional customer service in every customer interaction (chat, social media, email, voice) with the ultimate aim of providing first call resolution. Creatively articulate information/business rules via excellent written communication skills. Guide and support customers in their needs to engage with the proper support teams.



Transcom

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Apr 2022 - Jul 2022

  In this work we support our client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge. We support them with these services, as well as provide technical support and troubleshooting on the devices using these services. In this work we support our client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge. We support them with these services, as well as provide technical support and troubleshooting on the devices using these services.