Experience

Proliant Settlement Systems

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Support Manager

  • Sep 2020 - Present

  Auburn Hills, Michigan, United States



Legacy Title Agency - Michigan

• Escrow Processor

  • Sep 2019 - Mar 2020

  Clarkston, Michigan, United States Supported Escrow Officer and Team Lead in processing title work to get title package through to closing. Input new title orders, reviewed real estate documents for accuracy, and data entry, Point of contact to real estate agents, brokers, and agent coordinators providing status updates on title processing, and requesting any additional information needed. Served as a notary on closing documents when requested. Was laid off March 2020 due to reduction in work force as a result of Covid-19.



General RV Center

• United States
• Retail
• 1 - 100 Employee

• Office Manager

  • Oct 2018 - Jul 2019

  Clarkston, Michigan Managed all title clerk/support staff in the office. Reviewed and submitted Payroll for entire store. Handled onboarding process in system for new hires, obtaining all necessary new hire documentation. Coordinated getting drug screenings set up for incoming new hires, and handled set up for new hire orientations upon their start date. Broke down all deals that came into the office from finance department. Processed title work, sending all necessary documentation on to the Secretary of State for… Show more Managed all title clerk/support staff in the office. Reviewed and submitted Payroll for entire store. Handled onboarding process in system for new hires, obtaining all necessary new hire documentation. Coordinated getting drug screenings set up for incoming new hires, and handled set up for new hire orientations upon their start date. Broke down all deals that came into the office from finance department. Processed title work, sending all necessary documentation on to the Secretary of State for title work completion, Posted deal transactions to system, sent funding completed packages to banks, and tracked funding activity on all deals. Served as HR liason on store level, communicating incident reports, injury reports, driver re-certs, etc. on to Corporate HR. Scheduled and coordinated all staff meetings, and managed various store operation projects. Show less



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Special Loans Analyst

  • Sep 2017 - Oct 2018

  Greater Detroit Area I switched gears and career paths in September 2017 and stepped out of Leadership/Mortgage Operations and into a Special Loans Analyst role (focusing on ARM & HELOC loans) on the Servicing side of the business. Handling Adding Land, Partial Lien Release, Easement Agreement, Land Swaps, Recasts, Successor & Interest, Loan Assumption, Wire Verifications, and Recasting processes. Looking forward to adding this new skillset to my belt and learning this side of the mortgage business. Also, happy to… Show more I switched gears and career paths in September 2017 and stepped out of Leadership/Mortgage Operations and into a Special Loans Analyst role (focusing on ARM & HELOC loans) on the Servicing side of the business. Handling Adding Land, Partial Lien Release, Easement Agreement, Land Swaps, Recasts, Successor & Interest, Loan Assumption, Wire Verifications, and Recasting processes. Looking forward to adding this new skillset to my belt and learning this side of the mortgage business. Also, happy to be bringing my 5+ years of combined leadership, mortgage operations, and vendor experience over to servicing and bridging the two together.

• Team Leader, Mortgage Operations

  • Jun 2013 - Sep 2017

  Detroit, MI I lead at different points in time between 12-25 direct team members in a Mortgage Operations Vendor role. I was responsible for administrative tasks, time card management, pulling productivity and efficiency reporting, quality control auditing, team member development, providing current time feedback and coaching on job performance. Conducting yearly performance reviews, as well as holding team huddles, communicating all review changes, updates, and pertinent information out to the team as it… Show more I lead at different points in time between 12-25 direct team members in a Mortgage Operations Vendor role. I was responsible for administrative tasks, time card management, pulling productivity and efficiency reporting, quality control auditing, team member development, providing current time feedback and coaching on job performance. Conducting yearly performance reviews, as well as holding team huddles, communicating all review changes, updates, and pertinent information out to the team as it came up. In addition to assisting in keeping all training materials accurate and up to date. Researched and responded to escalated emails and client experience issues and responded accordingly. I also organized team building events on a regular basis, and participated in organizing monthly and quarterly Divisional meetings.

• Executive Vendor Analyst

  • Apr 2012 - Jun 2013

  Detroit, Michigan Reviewed Vendor Documents such as Appraisals, Homeowners Insurance policies, Payoffs, Subordinations, Titles, and FHA/VA loan documents to make sure all were accurate and within lender guidelines before loan went to closing. Some data entry involved in this position, as well as risk analysis skills.



Attorney's Title Agency

• United States

• Accounting Assistant

  • Aug 2009 - Apr 2012

  Farmington Hills, MI Processing escrow, earnest money deposits, and miscellaneous payments. Handle bank deposits, and monthly account reconciling. Data entry and general administrative tasks.



Perfect Property Maintenance, LLC.

• United States
• Facilities Services

• Office Manager

  • Jun 2008 - Jul 2009

  Canton, MI Handled all billing of clients, bill pay deposits, bank account reconciling, use of QuickBooks, dispatching calls, ordering of company merchandise, and all other associated office tasks.