Janine Anne Durborow

Agent Relations Manager-Real Estate Brokerage at Realty Executives Exceptional, Realtors
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Contact Information
us****@****om
(386) 825-5501
Location
Caldwell, New Jersey, United States, JE
Languages
  • English -

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5.0

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Flora Avendano

Had the pleasure working with Janine who demonstrated innovative skills and an open mind engaging others with fresh and novel ideas needed in today's business environment.

Holly Thomas

I had the opportunity to work with Janine on the cause marketing team at Macy's. With a real talent for connecting with and inspiring teams, Janine is a great collaborator and could always be counted on to bring new ideas and enthusiasm to the work every day. Her thinking around how to engage customers and associates in our cause initiatives was often adopted as best practice, and she was proactive and generous in supporting her teammates to ensure success across the board.

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Credentials

  • Certificate of Completion - Microsoft Office Specialist
    Avtech Institute of Technology
    Aug, 2018
    - Oct, 2024

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Agent Relations Manager-Real Estate Brokerage
      • Jun 2019 - Present

      Act as liaison between headquarters and branch locations. Support real estate agents, ensuring all their needs are met throughout the selling process. Lead on boarding process for new hires, along with assisting with license renewal for all agents. Provide administrative support and customer services for the business. Act as liaison between headquarters and branch locations. Support real estate agents, ensuring all their needs are met throughout the selling process. Lead on boarding process for new hires, along with assisting with license renewal for all agents. Provide administrative support and customer services for the business.

    • United States
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Property Management Adminstrative Assistant
      • Nov 2018 - Jun 2019

      • Greet and serve as the first point of contact for guests & tenants providing memorable customer experiences• Assist with accounts payable and rent statements • Reconcile bank and credit card transactions for over 20 properties• Provide helpful service to resolve tenant concerns- placing workorders into workspeed dispatching and following up with the field• Assist with outlining and filing leases• Support company efforts in going paperless by scanning and filing documents to make them easily searchable on the cloud.• Responsible for monitoring and ordering office supplies• Assist and support tenant events• Support all areas of the business- pitching in whenever needed• Built a platform to navigate calls with point & click plus imagery to best serve incoming tenant, client and assorted caller needs, additionally streamlining and saving team members time Show less

    • Property Manager Adminstative Assistant
      • Nov 2018 - Jun 2019

      • Greet and serve as the first point of contact for guests & tenants providing memorable customer experiences• Assist with accounts payable and rent statements • Reconcile bank and credit card transactions for over 20 properties• Provide helpful service to resolve tenant concerns- placing workorders into workspeed dispatching and following up with the field• Assist with outlining and filing leases• Support company efforts in going paperless by scanning and filing documents to make them easily searchable on the cloud.• Responsible for monitoring and ordering office supplies• Provide assistance to execute tenant events• Support all areas of the business- pitching in whenever needed• Built a platform to navigate calls with point & click plus imagery to best serve incoming tenant, client and assorted caller needs, additionally streamlining and saving team members time Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Project Manager
      • Apr 2018 - Oct 2018

      Led Avtech Institute of Technology Job Fair process from scope, planning, implementation and closure of this important bi-annual event. Collaborated with Product Owner, Product Owner Delegate, Stakeholders and a team of seven members in the delivery and success of this project. Improved processes including communications, budget, root and cause analysis to improve results currently and will be implemented going forward. Created our project plan, timeline and with an effective work breakdown structure for team members to follow to increase plan in advance of previous campaigns. Show less

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Public Relations Manager
      • Jul 2017 - Sep 2017

      Developed public relations plan to drive awareness and excitement around new and iconic products. Worked with influencers to place product on national television and social media channels. Planned and executed high level industry tradeshows. Worked to deliver exceptional advertising that would appear in magazines such as Family Circle. Lead award submissions and charitable donations. Developed public relations plan to drive awareness and excitement around new and iconic products. Worked with influencers to place product on national television and social media channels. Planned and executed high level industry tradeshows. Worked to deliver exceptional advertising that would appear in magazines such as Family Circle. Lead award submissions and charitable donations.

    • United States
    • Retail
    • 700 & Above Employee
    • Regional Cause Marketing Manager Macy's
      • Sep 2010 - Feb 2017

      Cause Marketing Manager for Northeast & Mid-Atlantic Region. Work on campaigns such as Believe, Wear Red, Shop For A Cause, Reading is Fundamental at Macy's. Work on localized events with charity components in the Mid-Atlantic & Northeast Macy's stores.

    • Cause Marketing Manager Northeast-Mid-Atlantic
      • 2010 - Jan 2017

      Primarily responsible for developing, executing, and managing innovative cause marketing campaigns to strengthen community relationships and facilitate meaningful, localized events benefiting the store sales and surrounding community. Ensure all messages are appropriately localized to customers and store teams in order to maintain brand consistency. Consistently engaged leadership and teams to inspire results.

    • Director of Leased Business
      • Apr 2001 - Sep 2010

      Director of Leased Business (Apr 2001 – Sep 2010)Managed all leasing operations for Herald Square, including vendor management, business development, employee training, process improvement, strategic marketing, merchandising, customer service, and program management.Key Accomplishments: Grew annual sales from $21M to $70M by adding new vendors and maximizing business potential.Significantly improved the customer experience by personally coaching associates and managers.Received special Corporate Give Back Award for the successful planning, organization, and execution of the “Partners in Time” campaign to engage Herald Square store community in volunteer opportunities.Enabled associates to effectively service customers from around the world by developing Herald Square’s Language Specialist Program that connected customers with associates speaking their language.Recognized with the Star Academy Award for Leadership by executive management at Herald Square. Show less

Education

  • University of Delaware
    Bachleor of Arts, Interdisciplany Studies/Minor in Theater
    2001 - 2004
  • Avtech Institute of Technology
    Project Management Professional Training, Project Management
    2018 - 2018

Community

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