Experience

Finnvera

• Finland
• Financial Services
• 100 - 200 Employee

• Finance Manager

  • Aug 2020 - Present

• Finance Advisor

  • Oct 2019 - Aug 2020



OP Financial Group

• Finland
• Financial Services
• 700 & Above Employee

• Financial Assistant

  • Sep 2018 - Apr 2019

  Working part-time in corporate financing. My tasks consisted of: - Helping financial managers with their daily work with for example making pledge-agreements - Tasks related to companies collaterals - Checking financial agreements covenant-terms - Checking the correctness of pledge and financial agreements and archiving these to the system The position taught me a lot about company financing, collaterals, covenants but also about different Finnish companies and how… Show more Working part-time in corporate financing. My tasks consisted of: - Helping financial managers with their daily work with for example making pledge-agreements - Tasks related to companies collaterals - Checking financial agreements covenant-terms - Checking the correctness of pledge and financial agreements and archiving these to the system The position taught me a lot about company financing, collaterals, covenants but also about different Finnish companies and how different sized companies work. Most importantly I noticed that by working hard you will get more and more advanced tasks and responsibilities which I am proud of that I got.

• Summer Intern

  • May 2018 - Sep 2018

  During the summer I worked together with financial managers to help them with their daily tasks. My tasks consisted mostly of archiving, checking covenant terms, managing collaterals and helping with the management of different loans and other finance agreements.



Tribedo Oy

• Finland
• Financial Services
• 200 - 300 Employee

• Financial Assistant

  • Jan 2018 - Apr 2018

  Working part-time at vehicle financing at OP Yrityspankki Oyj. I worked in the same department as the previous summers financing vehicles loan-agreements and answering to our partners customer service. The job required precision with numbers, overall accuracy, team-work skills as well as a great customer service mind. Working part-time at vehicle financing at OP Yrityspankki Oyj. I worked in the same department as the previous summers financing vehicles loan-agreements and answering to our partners customer service. The job required precision with numbers, overall accuracy, team-work skills as well as a great customer service mind.



OP Financial Group

• Finland
• Financial Services
• 700 & Above Employee

• Summer Intern

  • Jun 2017 - Sep 2017

  Worked with the same team as the previous year, but got to try some more challenging tasks as well. Apart from financing cars and customer service I got to finance special kind of contracts and be a part of changing the holder of the financed car. This required special care and accuracy with numbers to be able to complete the tasks successfully. The main language used was Finnish but also Swedish and English. Worked with the same team as the previous year, but got to try some more challenging tasks as well. Apart from financing cars and customer service I got to finance special kind of contracts and be a part of changing the holder of the financed car. This required special care and accuracy with numbers to be able to complete the tasks successfully. The main language used was Finnish but also Swedish and English.



OP Financial Group

• Finland
• Financial Services
• 700 & Above Employee

• Summer Intern

  • May 2016 - Sep 2016

  My main task was financing cars for both companies and private persons as well as offering customer service to our partners by phone and mail. The job required precision with numbers and overall accuracy. The job was mostly individual which required ability to take initiative and make own decisions. I got to use Swedish, Finnish and English in different situations, both spoken and written. My main task was financing cars for both companies and private persons as well as offering customer service to our partners by phone and mail. The job required precision with numbers and overall accuracy. The job was mostly individual which required ability to take initiative and make own decisions. I got to use Swedish, Finnish and English in different situations, both spoken and written.



Aktia

• Financial Services
• 500 - 600 Employee

• Assistant

  • Sep 2015 - May 2016

  Worked at the Contact Center in the Outbound team, which is the link between Aktia offices and the customers. The team consisted of approximately 20 persons. My main task was: -Booking meetings for costumers to the bank offices -Customer service and selling services -Informing customers about Aktias new products and campaigns -Provide service in both Finnish, Swedish and English -Mentoring a new employee I am proud of this: -Reached my personal and team sales… Show more Worked at the Contact Center in the Outbound team, which is the link between Aktia offices and the customers. The team consisted of approximately 20 persons. My main task was: -Booking meetings for costumers to the bank offices -Customer service and selling services -Informing customers about Aktias new products and campaigns -Provide service in both Finnish, Swedish and English -Mentoring a new employee I am proud of this: -Reached my personal and team sales targets -Customer satisfaction in 'Mystery' 100% positive -Aktias Contact Center won HBI Nordics competition Best Contact Center 2016 Show less Worked at the Contact Center in the Outbound team, which is the link between Aktia offices and the customers. The team consisted of approximately 20 persons. My main task was: -Booking meetings for costumers to the bank offices -Customer service and selling services -Informing customers about Aktias new products and campaigns -Provide service in both Finnish, Swedish and English -Mentoring a new employee I am proud of this: -Reached my personal and team sales… Show more Worked at the Contact Center in the Outbound team, which is the link between Aktia offices and the customers. The team consisted of approximately 20 persons. My main task was: -Booking meetings for costumers to the bank offices -Customer service and selling services -Informing customers about Aktias new products and campaigns -Provide service in both Finnish, Swedish and English -Mentoring a new employee I am proud of this: -Reached my personal and team sales targets -Customer satisfaction in 'Mystery' 100% positive -Aktias Contact Center won HBI Nordics competition Best Contact Center 2016 Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service

  • Jun 2015 - Aug 2015

  My main tasks at Teleperformance was customer service and managing the switchboard. I worked together with about 20 persons. My main tasks were: Managing the switchboard of 30+ companies and municipalities Customer service and other switchboard tasks Providing service in English, Finnish and Swedish Handling the difficult cases with Swedish speaking customers Learned to work at a fast tempo and to be precisely. My main tasks at Teleperformance was customer service and managing the switchboard. I worked together with about 20 persons. My main tasks were: Managing the switchboard of 30+ companies and municipalities Customer service and other switchboard tasks Providing service in English, Finnish and Swedish Handling the difficult cases with Swedish speaking customers Learned to work at a fast tempo and to be precisely.



U Plus Tutoring

• Helsinki

• Finnish Tutor

  • Feb 2015 - May 2015

  Worked independently to teach Finnish to a Junior High Student The work required ability to take initiative and creating different ways to teach Finnish. I used different games and exercises to make the teaching more interesting 100% positive customer satisfication Worked independently to teach Finnish to a Junior High Student The work required ability to take initiative and creating different ways to teach Finnish. I used different games and exercises to make the teaching more interesting 100% positive customer satisfication



Stockmann

• Finland
• Retail
• 700 & Above Employee

• Sales Assistant

  • Mar 2015 - Mar 2015

  Worked at the semiannual sale Hullut Päivät at the Womens accessorize department Customer service, display of the products and sales The work durated under one month but it thought me much about how you can sell products to customers with different techniques and how you can make additional sales In sales and customer service I provided service in English, Swedish and in Finnish Worked at the semiannual sale Hullut Päivät at the Womens accessorize department Customer service, display of the products and sales The work durated under one month but it thought me much about how you can sell products to customers with different techniques and how you can make additional sales In sales and customer service I provided service in English, Swedish and in Finnish



Lidl in Germany

• Germany
• Retail
• 700 & Above Employee

• Shop assistant

  • Jun 2013 - Sep 2014

  Worked part-time alongside with my Upper Secondary Studies and full-time on the summers, holidays and whenever I was free from school Together with a team on approximately 30+ people we ran the whole store by doing all the tasks by ourself; including for instance cleaning, managing the bakery corner, display of products and cashier services My main tasks where sales, customer service, display of products, cleaning and cashier tasks I learned a lot about teamwork, sales and customer… Show more Worked part-time alongside with my Upper Secondary Studies and full-time on the summers, holidays and whenever I was free from school Together with a team on approximately 30+ people we ran the whole store by doing all the tasks by ourself; including for instance cleaning, managing the bakery corner, display of products and cashier services My main tasks where sales, customer service, display of products, cleaning and cashier tasks I learned a lot about teamwork, sales and customer service standards which has been a huge advantage in my subsequent employments Show less Worked part-time alongside with my Upper Secondary Studies and full-time on the summers, holidays and whenever I was free from school Together with a team on approximately 30+ people we ran the whole store by doing all the tasks by ourself; including for instance cleaning, managing the bakery corner, display of products and cashier services My main tasks where sales, customer service, display of products, cleaning and cashier tasks I learned a lot about teamwork, sales and customer… Show more Worked part-time alongside with my Upper Secondary Studies and full-time on the summers, holidays and whenever I was free from school Together with a team on approximately 30+ people we ran the whole store by doing all the tasks by ourself; including for instance cleaning, managing the bakery corner, display of products and cashier services My main tasks where sales, customer service, display of products, cleaning and cashier tasks I learned a lot about teamwork, sales and customer service standards which has been a huge advantage in my subsequent employments Show less