Janie Vela

Site Supervisor at MAP Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Greater McAllen Area

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Experience

  • MAP Communications
    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Site Supervisor
      • Nov 2015 - Present

      Daily monitoring of several type of matrix systems. Required assisting site agent and home agent. This involves proper handling inbound calls, troubleshooting sometime technical issue that happen on daily basis. At times have to assist in dispatching. Other duties require coaching and providing positive feedback. Daily monitoring of several type of matrix systems. Required assisting site agent and home agent. This involves proper handling inbound calls, troubleshooting sometime technical issue that happen on daily basis. At times have to assist in dispatching. Other duties require coaching and providing positive feedback.

Education

  • Mcallen High School
    GED, Basic Skills and Developmental/Remedial Education
    1980 - 1981

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