Janie Ryan

Communications Manager at Pacific Forest Trust
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Chinese Limited working proficiency
  • Urdu Professional working proficiency

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Bio

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5.0

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Akasha Brandt

Janie has an amazing ability to get to work immediately on something, starting from little or no information. All she needs is some basic info and a name of who to talk to - and she's on top of it. Asking questions, setting up meetings, investigating where she can find resources. She needs no hand holding and very little instruction. Her independent thought and work-ethic is unparalleled. On the flip-side if she needs more guidance and direction from you as a manager or a client - she won't just sit on her hands. She is not afraid to ask for help and is great about working towards deadlines. The same if she has strong reasons for disagreeing with a decision or a direction a project is going. She will dissent appropriately, firmly and professionally. She's also great at figuring out what projects need done to standardize work and better the team, and moves forward on those things as well. So not only is she great at completing the projects you put on her plate, she also comes up with and pitches projects that help the business. Lastly, Janie is an amazing stakeholder manager. I've gotten many pieces of good feedback about her from other teams. People love her communication style, her "get it done" attitude, and how she follows up so you know what is going on. She makes it clear what she's going to do, when she's going to do it by, and then follows up when it's done.

Rebecca Thompson

I have had the pleasure of working with Janie over the past 18 months. During that time I have seen Janie grow a team of talented technical writers to lead operations initiatives at Waymo. I know that whenever I am teamed up with Janie that the project will get out the door on time and deliver top quality. I enjoy working with Janie for her ability to unite cross functional teams to deliver a common goal. Janie involves the correct business partners and stakeholders on projects to lead decision making and change management. She’s a true leader of change. She expertly and effortlessly moves through uncertainty to unblock stalled projects. She approaches problems collaboratively offering partnering and consulting to provide the appropriate solution. What I most admire about Janie, is her ability to manage multiple deadlines and approaching deadlines at once, while remaining a voice of calm and reason. A challenging goal won’t make her sweat, even in the midst of constant change and ambiguity. Janie is an asset to any team looking for a talented writer and leader of teams that deliver highly visible cross functional projects solutions.

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Credentials

  • TESOL
    Global TESOL Certification Council
    Jun, 2015
    - Nov, 2024

Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Communications Manager
      • Oct 2022 - Present

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Instructional Designer @ Google
      • Nov 2021 - Jul 2022

    • United States
    • Software Development
    • 1 - 100 Employee
    • Copyeditor
      • Apr 2021 - Feb 2022

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Senior Technical Writer for Waymo
      • Apr 2020 - Feb 2021

      - Evaluate new lines of business & complete high-level scoping of content needs - Assure projects are supported by managing team work loads, setting expectations, monitoring timelines, & overseeing stakeholder communication - Develop Subject Matter Expert relationships so there is a ready backlog of invested & knowledgeable Ops resources for the content team to collaborate with as they document procedures - Execute end-to-end scoping of medium & large OKR-impacting projects; set up project briefs - Maintain content team quality & accountability; track relevant metrics & ensure feedback is responded to in a timely manner; manage communication of procedural changes across Ops teams - Coach, lead, & grow a high-performing content team - Work with training team to align on knowledge base/training content & priorities - Plan, research & write documentation for projects of moderate to high complexity & scope - Work closely with Ops leads & other stakeholders to process bash & clearly document procedures - Edit & proofread documents written by others & provide substantive feedback - Manage competing priorities between ongoing projects & ad-hoc projects in a rapidly changing environment

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Content Strategist at Waymo
      • Mar 2019 - Apr 2020

      - Craft content to support Waymo's customer support goals as the company grows its services - Write articles and other reference materials for Rider Support team - Guide communications strategy for customer interactions - Craft content to support Waymo's customer support goals as the company grows its services - Write articles and other reference materials for Rider Support team - Guide communications strategy for customer interactions

    • Thailand
    • International Trade and Development
    • 1 - 100 Employee
    • Communications Consultant
      • Jul 2016 - Aug 2019

      Help to refine WFTO Asia's internal and external comms strategies by drafting and editing content for website, blog, newsletters, social media, press releases, and other campaigns. Help to refine WFTO Asia's internal and external comms strategies by drafting and editing content for website, blog, newsletters, social media, press releases, and other campaigns.

  • Self employed
    • San Francisco Bay Area
    • Freelance Writer
      • Oct 2018 - Mar 2019

      Write blog articles, webpage content, social media content, and other communications for a variety of non-profits and online publications. Clients include: WFTO Asia Project Ropa Organic Authority Write blog articles, webpage content, social media content, and other communications for a variety of non-profits and online publications. Clients include: WFTO Asia Project Ropa Organic Authority

    • United States
    • Software Development
    • 1 - 100 Employee
    • Content Marketer
      • Nov 2017 - Oct 2018

      - Write for and manage blog and social media - Drive content marketing strategy forward - Write and edit internal and external marketing assets - Write for and manage blog and social media - Drive content marketing strategy forward - Write and edit internal and external marketing assets

    • United States
    • Education Management
    • 1 - 100 Employee
    • English Teacher
      • Aug 2015 - Jun 2016

      Improved standard of English education at one of Shaoyang’s leading private schools. Used PowerPoint and other media to prepare lessons for a diverse range of English-learners. Supervised 22 classes of 50-100 students each, holding class in Chinese when necessary. Planned and assisted in culture-sharing activities, including annual English and talent competitions. Improved standard of English education at one of Shaoyang’s leading private schools. Used PowerPoint and other media to prepare lessons for a diverse range of English-learners. Supervised 22 classes of 50-100 students each, holding class in Chinese when necessary. Planned and assisted in culture-sharing activities, including annual English and talent competitions.

    • Research Services
    • 1 - 100 Employee
    • Research and Development Intern
      • Jun 2015 - Aug 2015

      Collaborated on an outreach project to address public health and agriculture in low-lying coastal regions of Kerala. Researched, wrote, and filmed an informational video for dissemination among international partners in the public and private sectors, which helped ICTI secure funding for 100 clean water stations in the Kuttanad region. Identified new technologies, innovations, and opportunities for collaboration on rural development initiatives. Collaborated on an outreach project to address public health and agriculture in low-lying coastal regions of Kerala. Researched, wrote, and filmed an informational video for dissemination among international partners in the public and private sectors, which helped ICTI secure funding for 100 clean water stations in the Kuttanad region. Identified new technologies, innovations, and opportunities for collaboration on rural development initiatives.

    • Assistant Program Coordinator
      • Jun 2014 - Dec 2014

      Nonprofit rural development agency in North India. Shadowed the president of the women's issues branch, Nirmal Chandel, during field work, conferences, and visits to government offices. Wrote program report “Single Women’s Empowerment Movement: Nine Years of Serving Himachal Pradesh’s Rural Communities” for dissemination to government offices and local and international partners. Prepared materials and acted as representative for Board meetings, all-members’ empowerment workshop, and annual press conference. Coordinated event invitations to government and media representatives across the state of Himachal Pradesh. Edited and translated various documentation and media content including member registration system, the 2014-2015 program report, press releases, and advocacy materials.

Education

  • Humboldt State University
    Bachelor's Degree, International/Globalization
    2009 - 2015
  • Peking University
    Chinese Language and Culture
    2013 - 2014

Community

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