Experience

AA Care Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Manager

  • Oct 2023 - Present



CARDIOVASCULAR ASSOCIATES OF SAN ANTONIO, PA

• United States
• 1 - 100 Employee

• Director Of Operations

  • Feb 2019 - Present

  Lead all clinical operations and ensure compliance guidelines and procedures are followed. Develop strategic goals for Cardiovascular specialty, utilizing analytics, and collaborate with doctors to execute. Marketing lead efforts in the community to market service lines and build effective relationships with providers. Develop a tailored physician alignment strategy, including collaboration with employed and independent physicians. Develop and direct service line budget, monitoring monthly against actual performance and outcomes. Assess and evaluate capital needs of output and input of operations and quality metrics. Perform thorough business and financial analyses, including cost analysis, on all operations and services. This includes new projects, financial forecasts, volume projections, proposed investments. Track all claims activity through Medicare, CAHQ Council for Affordable Quality Healthcare, National Plan and Provider Enumeration System and NPI records for providers. Responsible for all new hires, screening candidates and new hire training, re-certifications. Coordinate weekly meeting with physicians and staff to measure productivity and outcomes. Track contracts and credentialing for providers and maintain new contract opportunities. Keep accurate records of employee files, certifications, renewals and track employee training. Show less



Medina Lake Clinic

• Lake Hills, Texas, United States

• Practice Manager

  • Nov 2021 - Sep 2023

  Manage and oversee operations for a high volume Family Medicine practice in the rural area of Lakehills. ● Responsible for hiring, training onboarding and credentialing of all staff ● Implementation of new contract vendor with Privia Health for practice ● Track scheduling, billing AR, vendors, and compliance ● Monitor and report records to DHHS for State vaccines for Children administered ● Keep compliance, licensing and training for all employees and streamline processes ● Track and monitor performance and timesheets for efficiency in reducing OT and increase efficiency Show less



Baptist Healthlink Outpatient Therapy

• 16 Outpatient Clinics in San Antonio and New Braunfels

• Physician Relationship Manager

  • Nov 2014 - Mar 2019

  Responsible for building provider to provider relationships to generate business and increase revenue through value stream strategies and processes. Provide weekly reports to Director on status and variance of productivity and status to increase opportunities and identify new growth business for all 14 outpatient clinics. Responsible for developing and improving relationships with physicians in territory area, with focus on increasing selection for preferred provider for outpatient services. Coordinate onsite In-Services, Workshops, Educational classes, and Community outreach, through direct or indirect customer contact and prospecting. Conduct daily objectives with minimal supervision, account for work performance, generate weekly, timesheet, and expense reports for expense log, and manage marketing expenses and coordinated events, health-fairs. Coordinate marketing schedule with therapists to introduce to physicians, nurses, referral coordinators to foster relationships and reinforce communication between provider and therapists. Consistent in managing territory physician relationships in addition to hospitals, specialists, Acute rehab units, and Urgent Cares. Follow ups with urgency status on any pending issues, incidents, physician questions or concerns. Bridging the gap between the joint ventures for both maximizing revenue and the highest quality of care for patients. Responsible for training new marketers, familiarizing with team structure and designated territories. Show less



Peripheral Vascular Associates, Doctors of Arteries and Veins

• United States
• Medical Practices
• 1 - 100 Employee

• Market Manager

  • Jun 2018 - Feb 2019

• Business Development Manager

  • Jun 2018 - Feb 2019

• Business Development Manager

  • Jun 2018 - Feb 2019



AA Care Services

• San Antonio, Texas Area

• Director Of Business Development

  • Sep 2013 - Oct 2014

  Responsible for development and growth of new business and maintain effective key agency relationships. Keeping abreast of local and industry changes and developments pertaining in Geriatric healthcare as they apply to services and maintain a superior working relationship with all internal staff. Responsible for maintaining accurate records and daily logs of marketing activities and input of records in company database portal for optimal accuracy and accessibility. Identify and present to management emerging market trends and potential client needs that may present new service opportunities for the company. Work collaboratively with all team members to ensure appropriate process implementation with advocacy organizations and healthcare facilities. Manage and maintain all assessment data in appropriate software applications. Comply with all reporting requirements as defined according to policy and procedures. Produce and generate lead reports, documents, and follow up calls, that ensures action is taken and leads are followed through on a consistent basis. Provides input into strategic marketing activities for services and enhancements to existing services based on customer needs. Follow agency policies and procedures ensuring client confidentiality as required by HIPAA and State regulations. Support AA Care Services mission to help Seniors Remain Home and maintain a quality of life with independence. Show less



Genesis Systems

• Fort Sam Houston, Tx

• Health Information Analyst

  • May 2011 - Aug 2013

  Reviewed and analyzed medical records and identifies inaccurate entries and/or omissions. Plan, organize and complete the review, analysis of medical records, implementing a variety of means to identify coding/documentation requirements. Analyze patient records that may include multiple injuries, diseases, and/or medical/surgical procedures, determining both accuracy and completeness. Review medical records for completeness and performs coding of diagnoses and diagnostic and therapeutic procedures based on record documentation. Determine if/when deviations from proper terminology may indicate omission or inaccuracy within the record and initiates actions to obtain clarification, coordinating work-up of medical charts with staff physician. Release medical information, upon receipt of written requests, follows standard operating procedures to research, analyze and abstract pertinent information from records that may include multiple injuries, diseases, and/or medico/surgical procedures and reports findings to requestors. Made release determinations based upon application of the Privacy Act and other directives covering confidentiality. Verify validity and entitlement to access of information prior to release. Sends questionable requests to the legal office for review/recommendations. Brief providers, nurses and medical activities on policies associated with releasing medical information. Ensured all medical requests are entered in tracking system to keep accurate accountability of requests received and completed. Show less



Apptis (now part of URS Corporation)

• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Oct 2005 - Apr 2011

  Managed and guided the successful completion of several Multiple Million Dollar government projects in Iraq. Human Relations PM for compliance training, and required training for in processing. Responsible for updating Continuity Books, Processed Performance Reports, Handling logistics in new hire processing, generated all documentation for Closeout Project Reports to meet scheduled deadlines. Submitted all Weekly Status reports sent to VP in charge of DOD Services Sector on all current projects and, tracked progress to discuss any pending matters, key issues, customer concerns, contract issues, and milestones. Prepared reports; (Weekly Status Reports, Budget Worksheets, Resources tracking spreadsheets and bonus pay out worksheets); for review by Director and Program Managers in Services Division. Developed cost analysis margin report to track progress and development of program status for individual clins per contract requirements. Responsible for forecasting reporting, correlated with Project Controller to track costs for travel, incentive pay, unexpected costs. Responsible for arranging all procedures for readiness process, generating Letters of Authorizations for engineers, and Contractor Verification System entries. Responsible for handling all expense tracking for airfares, hotels, professional development for our OCONUS engineers as well as coordinate logistics for travel and training procedures. Responsible for gathering viable data for potential contract proposals for government contract solicitations promoting future business growth. Provided documented past performances and current knowledge input on technical performance and customer satisfaction surveys for contract solicitations. Ability to obtain a Secret Level Clearance as required by contract. Show less