Janice Simpson

Senior Human Resources Consultant at Vertical Bridge HR
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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5.0

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Erin Stellato

I got to know Janice over the last seven years as she supported a committee of which I was a member, and then chaired this past year. Janice provided governance advice and guidance to the committee, and the depth of knowledge that she possessed on a wide array of subjects related to the committee and greater organization kept us moving in the right direction time and again. Janice led the effort to update multiple documents related to the committee’s responsibilities, and coordinated communication and meetings with the team. Janice maintained a high degree of professionalism even in the most delicate situations, and was a constant and calming presence during the most difficult times. Finally, Janice is fair and able to balance the gravity of a situation with the levity that individuals need to work through challenging scenarios. I have greatly appreciated her support and assistance over the years.

Ross Charlesworth BA CFP

While working with Janice for a period of over two years, she was directly responsible for the staff service levels within our retail branch environment. She was able to balance the fine line between the expected service levels for our members while at the same time stay within pre-determined budget restrictions. She was able to manage this responsibility while at the same time maintaining a positive, supportive and professional outlook, truly a pleasure to work with.

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Experience

    • Canada
    • Human Resources Services
    • 1 - 100 Employee
    • Senior Human Resources Consultant
      • Mar 2021 - Present

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Governance & HR Manager
      • Mar 2015 - Apr 2021

      Report directly to the CEO. Focused on developing and implementing human resource strategies. Work with all departments to support professional growth in collaboration with the management team. Ensure best practice for governance and compliance.

    • Governance Administrator
      • Apr 2013 - Mar 2015

      Board Support, Governance and Global Growth.The Governance role at Christianson & Company is responsible to professionally respond and effectively manage multiple stakeholders. Working with the Board of Directors in a not-for-profit organization with over 130,000 members, the Governance role organizes and executes elections annually. In addition to working with the clients Board, further responsibilities include publications to the Governance website, actively participate in global growth governance strategy meetings, adhere to high standards of reporting and transparency, maintaining records for annual audit process, liaise with legal counsel as the key contact point for Bylaw inquires and manage all insurance needs of events, clients as well as C&C.

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Regional Supervisor, Donor & Clinic Services Support
      • Sep 2008 - Apr 2013

      The Regional Supervisor, Donor & Clinic Services Support, leads, coordinates and supervises all administrative support staff for the Donor & Clinic Services department. Reviews all work processes and modifies as required to champion the delivery of efficiencies.The nature of the job is to provide leadership, give advice, makes recommendations and decisions in the performance of the role. The job’s decisions, recommendations, and/or actions support and impact the Donor & Clinic Services team to support the annual blood collection plan.

    • Canada
    • Financial Services
    • 400 - 500 Employee
    • Manager, Member Services
      • Jun 2003 - Jul 2008

      Led the front line sales and customer service team to identify member’s financial goals and refer accordingly to collectively achieve branch targets. Ensure quality customer service. Led the front line sales and customer service team to identify member’s financial goals and refer accordingly to collectively achieve branch targets. Ensure quality customer service.

    • Canada
    • Banking
    • 1 - 100 Employee
    • Supervisor, Member Services
      • Sep 1996 - May 2003

      Manage and direct the operation of the member service team, ensuring the department operations effectively meet customer needs.Ensured routine audits were in place for all administrative activities. Resolve complex problems and customer complaints referred by staff. Manage and direct the operation of the member service team, ensuring the department operations effectively meet customer needs.Ensured routine audits were in place for all administrative activities. Resolve complex problems and customer complaints referred by staff.

Education

  • Royal Roads University
    Labour and Employment Law
    2021 - 2021
  • Justice Institute of British Columbia
    Conducting Internal Investigations, A-
    2019 - 2019
  • Vancouver Community College
    Business and Technical Writing
    2015 - 2016
  • British Columbia Institute of Technology
    Financial Planning
    2008 - 2009
  • College of New Caledonia
    Early Childhood Education
    1987 - 1989

Community

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