Experience

The Bookworm Omaha

• Retail
• 1 - 100 Employee

• Retail Sales Representative

  • 2017 - Present

• Accounts Payable Representative

  • 2017 - Present



Lancer Label/Discount Labels

• Senior National Dealer Sales Account Manager

  • Sep 1989 - Jul 2018

  - Analyzed high profile customer’s order requests and planned the production needs for at least 20 specific orders each day- Built and maintained strong customer relationships through written and telephone contact by providing ongoing information and following up on unclear or missing details- Entered all order details into proprietary system and maintained over 99% accuracy- Took lead on training department employees on new products and system updates- Served as spokesperson on customer and auditor tours and answered all questions about our processes

• Senior Order Planner

  • 2000 - 2003

• Order Planner

  • 1995 - 2000

• Account Representative/Customer Service Representative

  • 1990 - 1995

• Customer Service Support

  • 1989 - 1990