Janice Falcon
Virtual Patient Support RN at Clinical Trial Media- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationDec, 2022- Nov, 2024 -
Compact State Nursing License
Colorado Department of Regulatory AgenciesOct, 2022- Nov, 2024
Experience
-
Clinical Trial Media
-
United States
-
Advertising Services
-
100 - 200 Employee
-
Virtual Patient Support RN
-
Jan 2023 - Present
• Provide courteous and caring pre-screening informational services to patients participating in clinical trials. • Identify and process escalations and safety issues according to contact center standard policies. • Share patient feedback with cross-functional teams to ensure ongoing improvements to patient experience and pre-screening effectiveness. • Provide courteous and caring pre-screening informational services to patients participating in clinical trials. • Identify and process escalations and safety issues according to contact center standard policies. • Share patient feedback with cross-functional teams to ensure ongoing improvements to patient experience and pre-screening effectiveness.
-
-
-
United Surgical Partners International, Inc
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Pre-Procedure Testing RN
-
Jan 2019 - Feb 2020
Provided compassionate and relationship-based care by educating patients/families and respecting their preferences, values, and needs. Counseled, educated, and supported patients on upcoming surgeries or procedures ensuring a positive patient experience. Managed all pre-admission patient charts by obtaining full medical history, medication records, consents, labs, and test results. Provided compassionate and relationship-based care by educating patients/families and respecting their preferences, values, and needs. Counseled, educated, and supported patients on upcoming surgeries or procedures ensuring a positive patient experience. Managed all pre-admission patient charts by obtaining full medical history, medication records, consents, labs, and test results.
-
-
-
Centura Health
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Pre-Procedure Testing RN
-
Jan 2017 - Dec 2018
Assessed patients’ physical, psychosocial, cultural, and spiritual needs through observations, interviews, and reviews of medical records and clinical data. Collaborated with both healthcare team and patient/family to promote and protect the health, safety, and rights of each patient. Revamped charting workflow/process and restructured “float” position leading to improved staff productivity and reduced missed call assignments. Recipient of 3 CRISSIE Awards: 2 “Good Catch” and a “Mission Moment.” Assessed patients’ physical, psychosocial, cultural, and spiritual needs through observations, interviews, and reviews of medical records and clinical data. Collaborated with both healthcare team and patient/family to promote and protect the health, safety, and rights of each patient. Revamped charting workflow/process and restructured “float” position leading to improved staff productivity and reduced missed call assignments. Recipient of 3 CRISSIE Awards: 2 “Good Catch” and a “Mission Moment.”
-
-
-
Crozer-Keystone Health System
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Pre-Op/PACU Charge RN
-
Aug 2010 - Nov 2016
Provided exceptional pre- and post-operative patient care at a 16-bed/5-operating room surgery center offering a broad range of services including general, pediatric, dental, ENT, and orthopedic surgery. • Collaborated with team to perform preoperative assessments and assess patient systems and vital signs. • Initiated catheters/IV's, administer necessary medications, and obtain written consent. • Established trusting relationship with patient and family ensuring decreased anxiety and attainment of desired outcome. • Observed patients closely for postoperative signs of shock or arrest and manage for pain, nausea, and vomiting. • Instructed patients on discharge orders including providing support system information and measures necessary for their recovery. Show less
-
-
-
ChristianaCare
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Staff RN, Emergency Department
-
2008 - Aug 2010
Evaluated and assessed patient condition in various trauma situations including conscious sedation. Carried out prescribed medical treatments/procedures, initiated catheters/ IV's, and worked closely with physicians and other healthcare staff to ensure optimal patient care. Monitored and charted patient's condition/vital signs and administered IV fluids/medications. Assisted in professional development and education of newly hired nurses entering ED internship program. Evaluated and assessed patient condition in various trauma situations including conscious sedation. Carried out prescribed medical treatments/procedures, initiated catheters/ IV's, and worked closely with physicians and other healthcare staff to ensure optimal patient care. Monitored and charted patient's condition/vital signs and administered IV fluids/medications. Assisted in professional development and education of newly hired nurses entering ED internship program.
-
-
Education
-
2005 - 2008
Widener University
Bachelor of Science, magna cum laude, Registered Nursing/Registered Nurse -
1994 - 1996
Meredith College
Associates Degree, Social Work
Community
