Janice Calog

Customer Relations Executive at Ahalia Group
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Tagalog Native or bilingual proficiency
  • Filipino Native or bilingual proficiency
Skills

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Credentials

  • Hands On Training on Forensic and Criminalistics
    Professional Academy of The Philippines
    Oct, 2011
    - Oct, 2024

Experience

  • Ahalia Group
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Customer Relations Executive
      • Apr 2015 - Present

       Deal directly with Patients either by telephone, electronically or face to face Respond promptly to Patients inquiries Handle and resolve Patients complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform Patients verifications Set up new Patients accounts Process orders, forms, applications and requests Organize workflow to meet Patients timeframes Direct requests and unresolved issues to the designated resource Manage Patients accounts Keep records of Patients interactions and transactions Record details of inquiries, comments and complaints Record details of actions taken Prepare and distribute Patients activity reports Maintain Patients databases Manage administration Communicate and coordinate with internal departments Follow up on Patients interactions Provide feedback on the efficiency of the Customer service process. Show less

    • Customer Relations Executive
      • Apr 2015 - Present

  • Spark Security Service
    • United States
    • 1 - 100 Employee
    • lady Security
      • Jan 2013 - Jan 2015
  • Nuga Best
    • United Kingdom
    • 1 - 100 Employee
    • Sales Representative
      • Dec 2010 - Dec 2012

      Promoting company product through product demonstration to a group of people in different places. Assist and guide Customer for proper handling when using the instrument. Perform actual demonstration of all visitors and prospective buyers. Conduct product inventory every end of the month along with the manager/owners. Promoting company product through product demonstration to a group of people in different places. Assist and guide Customer for proper handling when using the instrument. Perform actual demonstration of all visitors and prospective buyers. Conduct product inventory every end of the month along with the manager/owners.

  • CF-WELLNESS COMPANY
    • Sales Representative
      • Mar 2007 - Jul 2009

      Conduct house to house visits weekly to conduct product demonstration to different areas and follow-up regular buyers through phone call. Obtains orders and organizing daily work schedule to call on existing or prospective buyers in different location. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analyses. Show less

Education

  • North Central Mindanao College
    Bachelor's degree, Criminology
    2002 - 2012

Community

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