Experience

Vogue International

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Reconciliation Specialist

  • Oct 2016 - Present

  • Worked to keep my assigned Debit Memos to 12 months or less by being in constant contact with my customers.• Aided in the common goal of processing $10,000,000.00 in transactions per month.• Lead the cross-training process on other customer’s credit memos to cover in others absence.• Worked to gain more access to the customer’s invoicing web sites.• Fulfilled integration requests and provided knowledge to ensure a timely and accurate transition to J&J ERPs.• Met and improve financial compliance requirements in a timely and accurate manner as well as continue to archive documents consistent with current processes.• Support financial audits as required.



TeleMasters Business Systems

• Assistant Administrative

  • Nov 2014 - Mar 2016

  • Development, implementation and execution of best practices regarding inventory control and management.• Plan, lead and execute the annual physical inventory; run reports and brief the management staff on the outcome. • Oversee the company’s cycle counting program and make recommendations to improve it. • Ensure materials and parts in the supply chain meet the minimum requirements for quality assurance standards. • Test and/or inspect materials and parts. • Place purchase orders; verify receipt of goods. • Develop policies and procedures in the areas of procurement, inventory control, receiving, storage and distribution of supplies throughout the plant. • Responsible for processing the weekly billing and all other accounts receivable functions. This included verification, posting and processing of billing documents, preparing deposits and credit card processing, preparing statements and communication with clients on any discrepancies. • Assign jobs to techs as needed.



McCody Concrete & Horab

• Accounts Receivable Specialist

  • Apr 2014 - Oct 2014

  • Finances: accounts receivable, bill of lading, invoicing, billing, collection calls/emails, credit checks & approvals. • Rapidly learned the concrete and transport business for the booming oil field in North Dakota. • As part of my job I also answered the phone keep up with filing and matching driver time with the invoices. Contact oil companies daily for numerous reasons by email and phone. • Transact credit cards and checks and apply them to their correct invoice. • Track field stamps and signatures daily and find out why or where they are if the company has not sent them back in a timely manner.



Meade County Chiropractic

• United States
• Medical Practices

• Corporate Office Manager

  • Jun 2010 - Mar 2014

  • Communicate medical concepts to patients using layman’s terms to facilitate understanding. • Rapidly learn and master varied computer programs; recently completed conversion of new practice management application to Chiropractic office. • Prepare complex reports for management and insurance companies, ensuring full compliance with agency requirements and tight deadlines. • Oversee front-office operations and provide impeccable customer service. • Assisted in building a Chiropractic patient base from zero to profitable patient volume averaging 50 patients per day. • Assisted in winning over a highly skeptical medical community to accept chiropractic services as an additional treatment for their patients. • Increased patient base by 25% resulting from MD referrals. • Patient scheduling for busy office averaging 250 appointments weekly. • Manage all aspects of day-to-day operations of Chiropractic office. • General Office Manager. Manage patient contacts, appointments, in-office comfort. • Manage office environment for cleanliness and sterile conditions. • Perform Ultrasound, Traction Bed Therapy, and develop X-Rays. Finances: accounts payable/receivable, invoicing, insurance billing, budgeting. • Supervision of a total of two medical receptionist interns. • Compliance with all healthcare facility, HMO, and insurance requirements.



D. Brown & Associates

• United States

• Office Manager

  • Jun 2006 - Oct 2010

  • Arrange Convention dates, locations, mailing lists, convention packets, sold vendor booths, arranged food service, set-up hotel accommodations for convention attendees and arranged for giveaways for convention attendees.• Author of professional correspondence to patients, association members, and vendors. • Design and deliver series of classes for local businesses and patients, providing physical, diet counseling, and educating professionals and patients on benefits of Chiropractic Care. • Conduct small-group sessions on diet/exercise techniques. • Develop and implement strategic marketing plan for conventions and seminars. • Launched a membership and convention participation of professional Chiropractors in the Kentucky Association of Chiropractors. • Increased statewide membership by 35%. • Create special promotions, write/design print and publish newsletter for Chiropractors and Patients. • Assisted in winning over a highly skeptical medical community to accept chiropractic services as an additional treatment for their patients. • Manage all aspects of day-to-day operations of arranging and setting up conventions. • Facility rental/maintenance. • Setup and maintenance of Chiropractors’’ for mailing list.



Passport Health Plan

• United States
• Insurance
• 1 - 100 Employee

• Utilization Management Intake Specialist II

  • May 2005 - Jun 2006

  • Responsible for telephone support, data entry, and routing of cases to appropriate Utilization Management staff members. Provide coordination of the denial process, which includes letter generation, filing, record maintenance and reports. • Create charts and graphs with information that is given to me daily for monthly reporting purposes.• Current responsibilities include creating charts and Issuing\assigning cases to case managers daily. • Activities also include data entry of member health risk assessment (HRA) information into a database, telephonic and written outreach to members who have not completed the health risk assessment, telephonic interaction with members who need assistance in completing the health risk assessment. • Run and/or create various reports in access. Meter stamp mail and retrieve mail from the 3rd floor to be distributed to the case managers. Manage a filing system daily. • Order general office supplies for UM and CM in People soft. • Create charts and graphs with information that is given to me daily for monthly reporting purposes.



Butzbach Elementary School

• School Clerk

  • Aug 2003 - Jul 2005

  • Composed bi-monthly parent newsletter (importing photos to recognize and celebrate students), draft staff internal communications of the "Daily Bulletin", created Power Point slides of various school related communications to then share with the military community public affairs office. • Designed and created student, parent, and staff recognitions (Certificates of appreciation, monthly student recognition certificates). • Assisted families with school registration, withdrawing students from school, answered phones and guided visitors to various classrooms. • Acted as a substitute teacher when internal coverage was needed. Created numerous bulletin boards throughout the school.As a parent Volunteer I assisted the school nurse with various clerical tasks and student health screenings. I was also a parent representative on the school’s technology team.