Experience

Ask Lex PH Academy

• Philippines
• Business Consulting and Services
• 1 - 100 Employee

• Account Manager

  • Jan 2023 - Present

  Industrial Engineering | Continuous Improvement | Innovation | Analytics Industrial Engineering | Continuous Improvement | Innovation | Analytics



Western Digital

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Manager Knowledge Management

  • Nov 2014 - Jan 2023

  • Leading a team of technical writers and editors to build and maintain an online knowledge repository of over 9000 users.• Designed and implemented an online knowledge portal in less than 5 months working closely with all department Directors to agree planning priorities and work plans.• Led the development and delivery of engagement strategy for workplace development program bringing people form multiple locations, teams and cultures together.• Launched community forums to scale interactions between customers and technical experts.• Delivered an online training program using cutting edge digital and immersive platform which contributed to the increase in people competency.• Interact with the staff members, engineers & managers and act as a mediator to answer the queries of clients about the knowledge management products and practices.• Established the Knowledge management standard in compliance of ISO9001:2015 requirement. Show less

• Manager Program Communication

  • Nov 2014 - Jan 2023

  • Developed and managed internal and global communication programs for business groups including direct mail campaigns, print and social media ads, brochures, training materials by effectively applying corporate marketing communications.• Successfully manage multiple concurrent marketing campaigns across a diverse function.• Utilized an employee communication focus to deliver solutions for daily operational needs while supporting continuous improvement.• Leverages the social measurement and reporting tools to inform content, strategy, promotion and planning on how to improve the message.• Provide supervision and direction to staff and often works in conjunction with the Philippine Site Communications department. Show less

• Program Manager for Process Excellence

  • Nov 2014 - Jan 2023



Panasonic Semiconductor Asia Pte Ltd

• Singapore

• Senior Project Management Engineer

  • Mar 2008 - Sep 2013

  • Maintained tools for monitoring application and data center infrastructure, troubleshooting system performance issues utilizing root-cause analysis and implementing an appropriate plan for problem resolution. • Led cross functional team and collaborate with Technical Leads during system deployment. • Participated in the planning and implementation of current and expected infrastructure needs, configuration, maintenance, optimization and documentation. • Led the team in the deployment of patches into the production environment (service packs, hot fixes and updates). • Acted as first responder to all high severity system cases, stays online to help other teams gather relevant information. • Developed reporting strategy to monitor system application and network performance problems. • Represented the department in communicating with system vendors via telephone, written correspondence or electronic service with regards to finding solutions for technically complex problems identified in Manufacturing system. • Participated in case meetings to share knowledge with other engineers and analysts in developing efficient solutions to system problems. Show less



HGST, a Western Digital brand

• United States
• Computer Hardware
• 700 & Above Employee

• Senior Manufacturing Engineer

  • Oct 2001 - Jul 2007

  • Handled production team composed of 800 Production operators and 30 Line Leaders. • Responsible for achieving 100% of the production plan allocated for production line while following the predetermined Quality and Safety standards. • Planned day to day manpower on different functions in the production lines and solved any rising attendance issues. • Worked with Capacity Assessment Team in planning machine and line capacities based on weekly, monthly and quarterly Input volume. • Represented the team in the production meetings outlining machines’ condition, machine breakdown(s), actual yield status analyzing its cause and effect in production completion. • Worked with QC and QA Team to discuss quality issues to ensure timely and appropriate solutions are adopted avoiding complaint from customers. • Applied activities to cut down process time wastages and ensure maximum utilization of machines, assembly parts and manpower. • Planned and applied activities to control inventory and improve lead time. • Led special projects of production for the enhancement of processes and line improvements. • Administratively manage, coach and evaluate performance of production operators, line leaders and manufacturing clerks, recommends promotion or termination. Show less