Janey Kent

Salesforce Administrator and SEL Platform-Sales Analytics Consultant at Mayerson Academy
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Process Automation Program (for Students)
    Celonis
    May, 2022
    - Oct, 2024
  • Process Mining Experts Program (for Students)
    Celonis
    May, 2022
    - Oct, 2024
  • Lightning Experience Reports & Dashboards Specialist (Admin Superset 1/3)
    Salesforce Trailhead Superbadges
    Mar, 2022
    - Oct, 2024
  • Security Specialist (Admin Superset 2/3)
    Salesforce Trailhead Superbadges
    Mar, 2022
    - Oct, 2024
  • Business Administration Specialist (Admin Superset 3/3)
    Salesforce Trailhead Superbadges
    Feb, 2022
    - Oct, 2024
  • Data Engineer
    Celonis
    Oct, 2021
    - Oct, 2024
  • Business User
    Celonis
    Nov, 2020
    - Oct, 2024

Experience

  • Mayerson Academy
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Salesforce Administrator and SEL Platform-Sales Analytics Consultant
      • Dec 2021 - Present

      Responsible for initial data collection and cleansing from multiple pipeline sources for initial import into Salesforce.com environment. Administrator responsible for creation and maintenance user management/permission sets, dashboards, and RFI/RFP/RFQ priority ques and assignments. Utilized Strategic Relationship Mapping and Sales Territory Mapping (GeoHelper) through Salesforce CRM to design and optimize strategic targeting strategies. Implemented a robust marketing automation strategy to drive revenue and customer retention through Customer Journey Mapping. Creation and administration of successful Winter and Spring/Summer sales campaigns resulting in 55+% YOY growth of paid customer base through Salesforce.com. Provided conformance analysis in underwriting (previously un-successful) nonprofit Google Ad Grants campaign proposal, resulting in a $10,000/monthly in-kind advertising budget.

  • MCM CPAs & Advisors (now part of Cherry Bekaert)
    • United States
    • Accounting
    • 100 - 200 Employee
    • Auditor
      • Jan 2019 - Oct 2019

      Maintained multiple audit projects simultaneously, minding deadlines and priorities aligning with US GAAP standards. Demonstration of excellent verbal and written communication skills to all levels of management to achieve data-driven and insightful audit and assurance services. Worked efficiently and effectively as a leader and team member in different business environments weekly to achieve audit objectives. Identified new and unique customer solutions through critical business analysis and exceptional ongoing customer relationship management. (Was invited back for 2020 internship, declined due to XU Major change into Finance/ Information Systems.)

  • The National Exemplar
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant General Manager
      • Apr 2016 - Dec 2018

      Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, scheduling, and coaching employees; communicating job expectations; and enforcing policies and procedures. Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; implementing productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; and implementing change. Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value.

Education

  • Xavier University
    Master's degree, BAIS
    2022 - 2024
  • Xavier University
    Bachelor's degree, Finance
    2018 - 2022
  • Cincinnati State Technical and Community College
    Associate of Science (A.S.), Accounting
    2016 - 2017
  • Mariemont High School

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