Experience

Alquemy Search & Consulting
• Canada
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Technical Sourcer

  • Apr 2023 - Present


NIAH Recruiting

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Technical Sourcer | Recruiter | Business Development

  • May 2021 - Mar 2023

  • Manage sourcing and recruiting candidates using variety of search methods to build a robust candidate pipeline. • Screening resumes and conducting initial interviews to determine candidates' qualifications, experience, and cultural fit, if needed. • Staying up-to-date on industry trends and market intelligence to inform recruitment strategies. • Sourcing and recruiting top talent in a variety of industries (startups, small to medium) • Coordinate with Account Managers, Client Manager/Partner to determine position requirements and interview feedback. Show less



Capital Markets Placement

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Technical Recruiter

  • Oct 2020 - May 2021

  Capital Markets Placement is a boutique recruitment innovation firm that is a trusted Talent Acquisition Partner to Fortune 500 as well as start ups. Since 2007, CMP is successfully connecting industry's most sought after talent with managers at top brands and institutions. • Manage the full-cycle recruiting process from job order analysis, candidate sourcing, screening and interviewing, compensation negotiation, closing candidates and offer presentation, salary recommendations, closing of candidates and placement. • Experienced in using the Boolean search string methodology in sourcing viable candidates using different job boards and search engines such as CareerBuilder, Monster, Dice, LinkedIn, Indeed, Zip Recruiter, The Ladders, Google, etc • Builds pipelines for hard-to-find talent and management level positions Show less



Astreya

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Talent Acquisition Specialist III

  • Jan 2018 - Oct 2020

  Astreya is a leading provider of IT Managed Services and Professional Advisory Services, offering strategic and tactical services to some of the world’s most recognizable and innovative companies. Headquartered in the heart of Silicon Valley, Astreya is committed to delivering technology enabled services to fuel digital transformation. Astreya is a global company that employs over 1,000 IT professionals in more than 30 countries. • Manage full recruitment cycle, from sourcing to placement. • Global sourcing and recruiting for IT and non-IT engineering requirements to identify diverse, top level talent through a variety of methods in an international context - US, EMEA and APAC. • Manage the full-cycle recruiting process from job order analysis, candidate sourcing, screening and interviewing, compensation negotiation, closing candidates and offer presentation, salary recommendations, closing of candidates and placement. • Working closely with others in the recruiting team and our account and delivery managers to provide an exceptional candidate experience and brilliant talent to our teams. • Partner with HR Business Partners and other stakeholders to ensure alignment with the overall talent agenda including succession planning, leadership development, internal talent pools, and mobility • Working closely with Hiring Managers, SDMs, Program Managers, Global TA Director, HR team etc to understand business requirements. Show less



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Talent Acquisition Specialist

  • Jul 2013 - Jan 2018

  Company is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. Company has clients across the globe, including three of the world’s five largest staffing companies, and 20% of the Staffing Industry Analysts Top 50. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom line results. We have close to 1,200 people at our recruiting centers in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. Many of our customers have had poor experiences with offshore support prior to working with us. With these customers in particular, we are thrilled when they become a case study and talk about their success in our marketing materials and with their colleagues. We partner with every customer using a consultative approach to establish a value delivery framework to ensure we are improving their profitability with every PSG resource assigned to their team. • Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc. • Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews • Set up interviews between candidates and hiring managers • Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building. • Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Customer Care Executive

  • Jun 2007 - May 2013

  • Subject Matter Expert Apprentice • Customer retention working with high risk customers by performing all aspects of customer service, including answering busy phone system, advising customers of special promotions, and providing detailed information for various products. • Resolved billing questions and disputes and provided technical support for all Sprint supported cell phones and wireless devices. • Troubleshoot, investigate and resolve customers' questions to maintain customer satisfaction and retention. • Handled inbound sales duties. Show less



ONE Contact Center

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Lead

  • Oct 2002 - Apr 2007

  • Maintained complete accurate data records of team's performance metrics • Regularly reviewed team performance and provide immediate coaching. • Handled / took Supervisor call. • Real-time monitoring of the team’s daily call to check spiels, rebuttals and product knowledge. • Communicated and presented weekly performance / sales to leadership team for review. • Managed the team’s performance; make sure that they achieve their daily quota. • Assisted the team about questions on products and policies. Show less