Janette Gurrell
Credit Manager at Alumasc Exterior Building Products- Claim this Profile
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Bio
Tom Clifford
I had the pleasure of working with Janette while developing Auto Trader, Freeway and Ad Trader titles across Southern England. Through my experience, Janette is very proficient, has a very keen eye for detail and posses excellent customer service skills when speaking with clients about the tricky issues of non-payment or bad debt. I would recommend Janette to any company seeking an experienced and professional credit control supervisor or manager.
Tom Clifford
I had the pleasure of working with Janette while developing Auto Trader, Freeway and Ad Trader titles across Southern England. Through my experience, Janette is very proficient, has a very keen eye for detail and posses excellent customer service skills when speaking with clients about the tricky issues of non-payment or bad debt. I would recommend Janette to any company seeking an experienced and professional credit control supervisor or manager.
Tom Clifford
I had the pleasure of working with Janette while developing Auto Trader, Freeway and Ad Trader titles across Southern England. Through my experience, Janette is very proficient, has a very keen eye for detail and posses excellent customer service skills when speaking with clients about the tricky issues of non-payment or bad debt. I would recommend Janette to any company seeking an experienced and professional credit control supervisor or manager.
Tom Clifford
I had the pleasure of working with Janette while developing Auto Trader, Freeway and Ad Trader titles across Southern England. Through my experience, Janette is very proficient, has a very keen eye for detail and posses excellent customer service skills when speaking with clients about the tricky issues of non-payment or bad debt. I would recommend Janette to any company seeking an experienced and professional credit control supervisor or manager.
Experience
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Alumasc Building Products Ltd
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United Kingdom
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Building Materials
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1 - 100 Employee
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Credit Manager
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Jan 2018 - Present
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Group Credit Manager
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Mar 2010 - Jan 2018
Responsible for a £65 million ledger and a team of 12 credit controllers/admin staff, running 23 different business ledgers. Responsible for a £65 million ledger and a team of 12 credit controllers/admin staff, running 23 different business ledgers.
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Structural Soils
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United Kingdom
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Civil Engineering
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100 - 200 Employee
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Group Credit Manager
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2010 - 2016
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Credit Control Supervisor
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Aug 2007 - Mar 2010
Responsible for a team of One Senior Credit Controller and up to 10 Credit Controllers. Responsible for a team of One Senior Credit Controller and up to 10 Credit Controllers.
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Credit Controller
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Jan 2006 - Aug 2007
Sole Credit Controller in medium sized skincare manufacturer. Sole Credit Controller in medium sized skincare manufacturer.
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Debt Collector and Legal Advisor
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Jan 2005 - Dec 2005
Member of a Large Collection team focusing on Client satisfaction and collection of very aged debt. During this role I learned a great deal about Legal Terms and implementation of Legal processes. Member of a Large Collection team focusing on Client satisfaction and collection of very aged debt. During this role I learned a great deal about Legal Terms and implementation of Legal processes.
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Barclaycard
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United Kingdom
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Financial Services
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700 & Above Employee
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Debt Collection Trainer
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Jun 2003 - Jan 2005
Member of the training team focusing on training design, delivery of all courses, updating procedures through change, development of new and existing staff, and identifying training needs.
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Telephone Collector
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Jul 2001 - Jun 2003
Prototype team, focusing on new ways of collection, both inbound and outbound based. Maintaining excellent Customer service levels.Maintaining and updating issues log. Investigating problems within triumph system.Making sure hitting targets given for pounds collected and kept promise ratio.Helping and advising other members of staff with training issues.Year ending 2002 I was top of the collections leader-board for pounds collected and the kept promise ratio out of 30 FTE employees. Show less
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Debt Recovery
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Jul 2000 - Jul 2001
Mercers Debt Collections, inbound and outbound collections. Mercers Debt Collections, inbound and outbound collections.
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Credit Controller
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Nov 1997 - May 1999
Responsible for collection of survey fees for a network of all estate agents. Bank Reconciliations Maintaining and balancing monthly debtors ledgers. Preparing write offs, and credit notes. Visiting and liaising with branch staff members. Preparing reports for the winding down of the survey section. Responsible for collection of survey fees for a network of all estate agents. Bank Reconciliations Maintaining and balancing monthly debtors ledgers. Preparing write offs, and credit notes. Visiting and liaising with branch staff members. Preparing reports for the winding down of the survey section.
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Credit Controller
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Apr 1997 - Nov 1997
Working in Renshaw Scott Food Manufacturers, and Martin Dawes Telecommunications. All general Credit Control duties, as per details below. Working in Renshaw Scott Food Manufacturers, and Martin Dawes Telecommunications. All general Credit Control duties, as per details below.
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Sales Ledger Clerk
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Dec 1995 - Apr 1997
Allocation of cash, including foreign currency. Preparing customer statements, in sterling and foreign currencies. Maintaining and balancing monthly debtor's ledgers, and preparing reports relating to the ledgers. Preparing write off and credit note schedules. Bank Reconciliations Allocation of cash, including foreign currency. Preparing customer statements, in sterling and foreign currencies. Maintaining and balancing monthly debtor's ledgers, and preparing reports relating to the ledgers. Preparing write off and credit note schedules. Bank Reconciliations
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Education
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Institute of Credit Management