Janeth Marcano

Internal Control Manager at Infocent LATAM
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Contact Information
us****@****om
(386) 825-5501
Location
Venezuela, VE
Languages
  • Español Native or bilingual proficiency
  • Ingles Professional working proficiency

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Emily Hernández

Janeth es una excelente persona y profesional, cuenta con amplia experiencia en el trabajo en equipo y responde de excelente manera al trabajo bajo presión. Es una verdadera profesional responsable, comprometida y en constante crecimiento, por lo que es ideal para sobresalir en cualquier clase de empresa.

Hener Thomas

Nuestra relacion esta basada desde URBE, considero que es una persona comprometida con su trabajo, inteligente, trabajamos en un proyecto juntos y obtuvimos las mejores notas, de poder trabajar, me encantaria que formara parte de mi grupo de trabajo.

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Credentials

  • Fundamentos del networking profesional
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • LinkedIn para networking
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Lean Six Sigma White Belt Certification
    CertiProf
    Mar, 2023
    - Nov, 2024
  • Business Intelligence Foundation Professional Certification - BIFPC
    CertiProf
    Jan, 2023
    - Nov, 2024
  • Remote Worker Professional Certificate - RWPC
    CertiProf
    Jan, 2023
    - Nov, 2024
  • Digital Government Day Participant
    Banco Interamericano de Desarrollo
    Jun, 2022
    - Nov, 2024
  • Gestión de equipos IT con un café
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Cybersecurity Foundation based Cybok
    CertiProf
    Jan, 2021
    - Nov, 2024
  • Cybersecurity Essentials
    Cisco Networking Academy
    Sep, 2020
    - Nov, 2024
  • Lifelong Learning
    CertiProf
    Aug, 2020
    - Nov, 2024
  • Agilidad estratégica
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Certified Scrum Professional (CSP)
    CertiProf
    Jul, 2020
    - Nov, 2024
  • BIM con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Big data con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Creatividad con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • DevOps con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Gestión de proyectos con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Google Cloud Certified Professional Cloud Architect
    Google Digital Garage
    Jun, 2020
    - Nov, 2024
  • Google My Business Basics
    Google Digital Academy (Skillshop)
    Jun, 2020
    - Nov, 2024
  • Habilidades de vida con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Habilidades para teletrabajo: Trucos
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Introduction to Cybersecurity
    Cisco
    Jun, 2020
    - Nov, 2024
  • Mejora tu habilidad de escucha activa
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Microservicios con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Productividad con un café
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Sheryl Sandberg and Adam Grant on Option B: Building Resilience
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • SCRUM con un café
    LinkedIn
    May, 2020
    - Nov, 2024
  • Coaching Personal
    International Association of Coaching
    Sep, 2016
    - Nov, 2024
  • IDB6x: Gestión de Proyectos de Desarrollo
    Inter-American Development Bank
    May, 2016
    - Nov, 2024
  • CISA
    ISACA
    Aug, 2015
    - Nov, 2024
  • ITIL V3 FOUNDATION
    Pink Elephant
    Jul, 2009
    - Nov, 2024

Experience

  • Infocent LATAM
    • Venezuela
    • Human Resources Services
    • 1 - 100 Employee
    • Internal Control Manager
      • Mar 2021 - Present

      Led the development and implementation of an internal control framework Conducted risk assessments and identified control gaps Developed and implemented policies and procedures to mitigate risks Conducted internal control testing and reviewed results with management Reported findings and recommendations to the board of directors Managed lifecycle technology risk and evaluated all new technical risks associated with applications and technologies Designed, implemented and drove solutions of Cyber Security based on Audit recommendations and global guidelines of the industry (disaster recovery and business continuity management) Acted as the subject matter expert by providing guidelines and standards to implement and follow up on cybersecurity solutions like DDOS, Data Privacy and Data Classification Show less

  • TURASER Internacional
    • Venezuela
    • Travel Arrangements
    • 1 - 100 Employee
    • Web Project Manager
      • Dec 2017 - Mar 2021

      Lead the high performance multidisciplinary team to manage, optimize and update the core applications of the organization, guiding them to review processes, technological adaptations and strategic planning aligned to continuous improvement. Planning and permanent updating of tourism offers in web spaces for the three locations (Venezuela, Dominican Republic and United States), applying UX techniques to improve user interaction as well as BI to optimize decision making. Management of ordinary and extraordinary newsletters, adapting the contents to email marketing trends, based on the application of business intelligence (BI) using Mailchimp. Sendinblue and Odoo. Definition of content strategies, aligning language and information to the objectives to be achieved. Management of trust elements (security seals, refund policies, fraud reduction). Applying information security best practices and systems auditing to ensure the purchase lifecycle in online shopping environments. Liaising with agencies and media in the management and positioning of the brand, through radio, television and rrss campaigns. Ensuring measurement of reach and ROI through KPI measurement. Leader in regulatory PCI-DSS certification for IATA travel agencies during 2018, 2019 and 2020. Leader of the migration project from SABRE on premises to SABRE Red 360 system. Certification of all Turaser agencies in Google My Business, ensuring the positioning and location of all offices in Google Maps and Waze. Editing of Turaser Promotion in Travesías supplement of El Universal newspaper during 2019 and 2020. Show less

  • Banesco Banco Universal
    • Venezuela
    • Banking
    • 700 & Above Employee
    • Information System Auditor
      • Oct 2016 - Sep 2017

      Execute audits of technology, information security, technological risk, business continuity and associated processes, in order to verify internal controls and the correction of weaknesses detected in the audits carried out according to the rules and procedures established by the organization under the guidelines of corporate governance and current legal regulations governing the matter. Add value by executing the following activities: Systems Audit, based on COBIT and ISO 27001 best practices and current regulatory standards (for SUDEBAN compliance and for traditional audit): -Development of audit plan, tables and guides. -IT Risk Assessment -Determination of IT controls maturity levels. -Presentation of conclusions -Follow-up on remediation Compliance assessment and development of IT policies and guidelines, based on COBIT, ISO27001 and COSO. - Oversee the execution and quality of IT controls, applications and operations assessments, based on best practices, standards and regulations (COBIT, ITIL, PCI). -Planning strategy and coverage of the Systems Audit function. -Development of audit plans, resource allocation and priorities. -Design and execution of audit testing Presentation of audit findings to the committee -Identification and prioritization of audit findings to the committee Identification and prioritization of improvement projects or implementation of controls -Monitoring of implementation of controls Follow-up of controls implementation and remediation of identified gaps -Controls implementation follow-up and remediation of identified gaps BCP Process Consulting: -Planning and Development of Business Impact Analysis (BIA). -Planning and Development of Disaster Recovery Plan (DRP). -Coordination of infrastructure testing and failure drills. -Disaster simulation and DRP testing. Show less

  • Mercantil Seguros
    • Venezuela
    • Insurance
    • 300 - 400 Employee
    • Information Technology Security Specialist
      • 2011 - Sep 2016

      Leading information security specialist implementing the standards applicable to the sector. Leader of information security projects and permanent member of the architecture committee, change committee and project committee. Risk assessment and business continuity leader in the implementation of technological solutions applying regulations and best practices, ensuring compliance with corporate governance. Incident and security problem management following ITIL methodology, documenting the life cycle, establishing root cause, applying action plans and concluding with the solution implemented in the technology risk matrix. Channeling of technological systems requirements from external auditors, with accompaniment to field work. Supervisor of the operational area of information security, managing management indicators, process optimization and resource management. Leader of projects associated with information security, technological risk, business continuity and corporate governance. Show less

  • Fundación para la Cultura Urbana-Grupo de Empresas Econoinvest
    • Writing and Editing
    • 1 - 100 Employee
    • Information Technology Security Specialist
      • May 2007 - Sep 2011

      Information security specialist implementing the best practices applicable to the sector.Definition and management of profiles and roles of all company applications, including access to technological assets and internet filtering.Design of information security policies, standards and procedures, based on security standards, ISMS ISO 27001 and the regulations of the regulatory body (SUDEBAN) applicable to the sector.Follow-up of the life cycle of users from their entry to their disincorporation.Evaluation of technological risks and follow-up of action plans.Administration of event correlation tools, security controls (Inactivity, Sensitive Passwords, Privileged Accounts, Reporting).Security Incident Management, Design of contingency and business continuity plans, based on ITIL and continuous improvement.Generation of information security campaigns for employees and creation of inductions for new employees.Management of information security projects and projects of the organization ensuring compliance with applicable regulations and corporate governance. Show less

    • Executive Assistant
      • May 2006 - May 2007

      Responsible for technical support to 3 vice presidents of the group of companies.Evaluation of scenarios for high volume emissions and implementation of the necessary documentation to carry them out.Logistical preparation for national, international and regulatory audits, in terms of requested documentation, work spaces, relations with internal clients.Incident control for internal customer service improvement, documenting the life cycle of the process and implementing improvements for service optimization.Statistical analysis of management, implementation of risk models, development of standards for existing procedures and creation of new processes. Elaboration, documentation and implementation of relationship policies with national banks. Show less

  • Pasteurizadora Táchira
    • Venezuela
    • Dairy Product Manufacturing
    • 1 - 100 Employee
    • Sales Assistant
      • 2005 - 2006

      Responsible for technical support to the Marketing Manager for Kpi's generation. Achievement of sales targets 2. Billing levels 3. Customer satisfaction level Follow-up of advertising campaigns and compliance with the guidelines in national and international channels through the satellite television network. Active participation in the strategic process of updating the corporate image and the ways in which the company should address the media and external audiences. Effective communication and consolidation of strong working relationships with Creative, Media and Consumer Insights agencies. Support to marketing managers for the implementation of rebranding for the drinkable (32 sku's) and spreadable (5 sku's) categories. Generation of the logistics plan for the launching of new products (Cream Cheese, Dips, Vanilla Yogurt, 2 new juice flavors, Ricotta). Show less

Education

  • Universidad Central de Venezuela
    Doctor of Philosophy - PhD, Research and Development Management
    2022 - 2025
  • Universidad Metropolitana (VE)
    Master of Business Administration - MBA, Business Administration and Management, General
    2013 - 2015
  • Universidad Metropolitana (VE)
    Diploma of Education, Computer/Information Technology Administration and Management
    2015 - 2015
  • Universidad Metropolitana (VE)
    Diploma of Education, Business, Management, Marketing, and Related Support Services
    2013 - 2014
  • Universidad Metropolitana (VE)
    Diploma of Education, Operations Management and Supervision
    2015 - 2015
  • Universidad Metropolitana (VE)
    Diploma of Education, Entrepreneurship/Entrepreneurial Studies
    2014 - 2015
  • Universidad Central de Venezuela
    Associate's degree, Communication and Media Studies (broadcaster)
    2018 - 2018
  • Universidad Central de Venezuela
    Diploma of Education, Computer and Information Systems Security/Information Assurance
    2016 - 2016
  • Universidad Central de Venezuela
    Diploma of Education, Business, Management, Marketing, and Related Support Services
    2018 - 2018
  • Internet Society ISOC
    Diploma of Education, Computer Systems Networking and Telecommunications
    2018 - 2018
  • Internet Society
    Diploma of Education, Telecommunications Management
    2017 - 2017
  • British Council EnglishScore
    Upper intermediate level, Teaching English or French as a Second or Foreign Language
    2015 - 2016
  • Universidad 'Santa María'
    Bachelor of Engineering - BE, Computer Engineering
    2007 - 2012
  • Universidad Rafael Belloso Chacín
    Diploma of Education, Project Management
    2007 - 2007
  • UCAB - Universidad Católica Andrés Bello
    Diploma of Education, Natural Resource Recreation and Tourism
    2020 - 2021

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