Janet Zhou

Operation Manager at Wolfgang’s Steakhouse by Wolfgang Zwiener
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Contact Information
us****@****om
(386) 825-5501
Location
Shenzhen, Guangdong, China, CN

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Operation Manager
      • Nov 2020 - Present

    • China
    • Food and Beverage Services
    • General Manager
      • Oct 2019 - Dec 2020

    • Restaurant Manager
      • Dec 2018 - Sep 2019

      • Provided constant coaching, counseling and training to colleagues to ensure their capability to meet the needs of the customer• Handle customer complaint• Drive service team members to provided professional, passion and caring service standard in order to achieve customers satisfaction and may be exceeded customers’ expectationsi

    • Assisant Restaurant Manager
      • May 2018 - Nov 2018

  • The Ritz-Carlton
    • 澳门特别行政区
    • Supervisor
      • May 2015 - Apr 2018

Education

  • Beijing hospitality institude
    学士学位, 酒店管理

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