Experience

Lazada

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Manager - FBL MCL Commercial

  • Jan 2023 - Present

• Senior Associate - FBL KAM Lead

  • Jun 2021 - Dec 2022

  Key Responsibilities• Lead a team that comprise of key account managers and telemarketers responsible for prospecting, acquiring, and growing their business from Fulfillment by Lazada• Develop pipeline, pitching strategy, analyze client’s operational need and propose suitable solution• Negotiate contract agreement with key brands regarding rate, service level, and special requirements• Assess external market landscape of logistics business, competitors benchmarking, and incorporate the market insight into future sales strategy• Grow revenue from existing clients via creative FBL campaign, proactive follow-up on regular & big campaign replenishment Achievements• Successfully implemented multi-channel logistics (MCL) initiatives, delivering +30% revenue by taking on strategic external partners which allow more comprehensive offerings & tap into wider client base• Acquired strategic brands which contributes up to 80% of total FBL business• Convinced internal stakeholders to allocate exclusive exposure for 20 brands which enabled liquidation up to 15% slow-moving stocks

• Associate - Fulfillment by Lazada Commercial

  • May 2019 - Jun 2021



JD.ID

• Indonesia
• Technology, Information and Internet
• 700 & Above Employee

• Supply Chain Business Development

  • Mar 2018 - Apr 2019

  • Onboarded 100+ Cross Border Sellers from China into Fulfillment service by JD within 10 months • Created SOP and process flow for new customer registration, inbound, and order fulfillment from scratch, collaborating with legal, finance, IT and merchandising team • Analyzed competitor’s pricing strategy and internal cost structure to propose new price • Consolidated feedback from customer on system operational issues, provided insights to IT team for feature development, and support the UAT for new feature implementation • Understood sellers’ business process & challenges, and educated the sellers on how to leverage system to operate efficiently



PT. Jaya Ekspress Transindo

• Indonesia
• Transportation/Trucking/Railroad
• 300 - 400 Employee

• Personal Assistant/Mandarin Translator

  • Sep 2017 - Feb 2018

  • Performed secretarial work for the directors and daily administrative tasks • Assisted in verbal & written communication between Chinese and Indonesian Team • Organized corporate events involving 100+ staffs and collaborating with multiple external vendor • Performed secretarial work for the directors and daily administrative tasks • Assisted in verbal & written communication between Chinese and Indonesian Team • Organized corporate events involving 100+ staffs and collaborating with multiple external vendor



KJRI Shanghai

• Shanghai, China

• Consular Operations

  • Feb 2017 - May 2017

  - Provided high standard public services to Indonesian citizen and foreigner - Document processing (passport, visa, legalization, attestation) - Developed daily financial report - Provided high standard public services to Indonesian citizen and foreigner - Document processing (passport, visa, legalization, attestation) - Developed daily financial report