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Credentials

  • Therapeutic Art Life Coach
    Transformation Academy
    May, 2021
    - Sep, 2024
  • Spirit of Diversity Training
    Sodexo University
    May, 2010
    - Sep, 2024
  • Equal Employment Opportunity & Affirmative Action Training for Managers
    Sodexo University
    Jul, 2009
    - Sep, 2024
  • License Key Operator Training Program-Taco Bell
    YUM Family Brands
    Jul, 2009
    - Sep, 2024
  • Serv Safe Certification
    National Restaurant Association
    Jun, 2013
    - Sep, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Court Secretary
      • Feb 2015 - Present

      Executive Assistant to three Hamilton County Municipal Judges. Assisted in the creation of a Supreme Court certified "Specialty Court" program that helps individuals who have been victims of Human Trafficking and the Opioid crisis; including the policies and procedures handbook, program descriptions, mentoring program handbook, PowerPoint presentations, creating and maintaining a Facebook page/group as a community outreach/marketing opportunity for the specialty court. Working one on one with the participants of the specialty court by providing art therapy sessions. Marketing and community outreach are achieved by promoting the specialty court using the participants' art in our local area to bring awareness to the human trafficking- opioid crisis in our region. Other responsibilities include maintaining Judge(s) calendars and agendas, ensuring notification of court parties of upcoming civil court settings, creating and preparing entries for civil court settings, assisting in arraignment court proceedings of criminal and traffic offenses, assisting as a municipal bailiff when court personnel aren't available or during vacations. Show less

    • Food Operations Manager I
      • Mar 2014 - May 2014

      ♦Contract Ended. *Manage the retail sales and execution of the Deli, personal choice dining in the Garden Dining Room, client and in-house Catering and Healthcare areas in a strict Jewish kosher community. *Supervise 30+ employees in a "hands on" position while overseeing 4 in-unit managers. *Responsible for the creation and distribution of menus for all areas. *Performance management, work flow assignments, labor budgeting and forecasting. *Assist in administrative duties.Maintain food quality, portion control and customer service in a cash handling/meal charge equivalency at a senior citizen rehabilitation and residential environment. *Maintain proficiency and compliance in web financial system, ordering and inventory applications, E-time payroll reporting and Management Report Dashboard. Show less

    • United States
    • Consumer Services
    • 200 - 300 Employee
    • Food Service Manager II
      • Jul 2011 - Mar 2014

      ♦Took promotion to Food Operations Manager *Managed 2.5 million in Board sales out of 3.5 million overall sales on campus. *Supervise 60+ employees in a "hands on" position while managing/mentoring 3 in-unit managers. *Increased student employment and internship 20% to assist in contract retention for Sodexo, and provide on-the-job training/career opportunities to help recruit and retain students on campus. *Responsible for implementing/maintaining recognition program for employees. *Maintain communications with school regarding Blackboard/Banner application of meal plans for students. *Handle Human Resources responsibilities, including E-verify, performance management, work flow assignments, labor budgeting and forecasting, completion and submission of payroll, hiring/orientation and training. *Responsible for all marketing programs and special themed events in Resident Dining, including managing the Facebook account. *Implement/oversee Safety/HAACP program, including conducting presentations and safety meeting. *Provide all administrative duties for unit while providing excellent customer service and public relations. *Maintenance and purchasing of all office equipment. Show less

    • France
    • Facilities Services
    • 700 & Above Employee
    • Retail Manager II
      • Mar 2009 - Jul 2011

      ♦Took promotion to Food Service Manager *Managed $35,000/wk in retail sales. *Increased cash sales 43% at the Grill 155 dining venue. *1 of 2 people to have 100% completion of retail sales pricing tool in our district. *Oversee 20+ employees in a "hands on" position while managing multiple retail outlets, including branded concepts, in house formats, national brands, and signature designs. *Payroll maintenance and reconciliation, along with employee evaluations and team development. *Responsible for inventories, purchasing, marketing and scheduling for 4 retail venues. *All administrative duties for food service units (residential and retail), including cash controls, EDI and unit invoicing, AP/AR, catering billing and collections, weekly account entries, transfer journal entries, production of weekly operating reports and reconciliation. *Maintain food quality and customer service in a retail cash handling & meal swipe equivalency domain. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Human Resources Office Manager
      • Jul 2008 - Mar 2009

      ♦Took opportunity to return to Sodexo Services as a salaried manager. *Enter all new hires, terminations and update all employee files in web based Compass Management System. *Create payroll tracking system in Excel for daily entry and distribution of payroll on a weekly basis for 140+ employees (including union, non-union & student workers). *Maintaining reconciliation of vacation/sick/holiday benefits/accruals for 90+ union employees and 10 non-union employees. *Set up and maintain all medical, dental and pension payments to union. Coordinate deductions from payroll for benefits for all union & non-union employees. Handle inventory entry, cash reconciliations, A/P A/R, unit transfers, recurring & weekly journal entries. *Daily data entry in RMS (company reporting program) for 12 sub-sections of the unit. *Troubleshooting, entry and tracking of meal plans for students, staff and faculty into "Blackboard" (school owned web based program). *Supervising a staff, coordinating office needs, commission check creation and distribution to client, among various other office duties. Show less

    • Human Resources Office Manager
      • Sep 2001 - Oct 2008

      ♦Loss of Contract to Compass Group North America *Coordinate deductions in payroll for benefits for all union & non-union employees for new contract holder (Compass Group North America) to ensure smooth transition for employees. *Coordinate the transition from a non-union to a collective bargaining agreement workplace for all human resource necessities 3 years prior to loss of contract. *Enter all new hires, terminations and update all employee files in web based Sodexo Labor Management System. *Once we became a union shop, it was necessary to create a payroll tracking system using Excel for daily entry and distribution of payroll on a weekly basis for 140+ employees (including union, non-union & student workers). *Maintaining reconciliation of vacation/sick/holiday benefits/accruals for 90+ union employees and 10 non-union employees. *Set up and maintain all medical, dental and pension payments to union. Coordinate deductions from payroll for benefits for all union & non-union employees. *Supported the District Manager by performing financial auditing at other units in the Ohio Region. *Supported the District by performing administrative duties at separate accounts, including financial reporting, payroll, cash controls, A/R A/P, and inventory, among various other office duties. *Handle inventory entry, cash reconciliations, A/P A/R, unit transfers, recurring & weekly journal entries. *Daily data entry in UFS (company reporting program) for 12 sub-sections of the unit. *Troubleshooting, entry and tracking of meal plans for students, staff and faculty into "Blackboard" (school owned web based program). *Management/financial reporting, schedules, commission check creation/distribution, deferred log reconciliation, liquor account/petty cash reconciliation, safe control and reconciliation, customer service and public relations. *Maintenance of all office equipment. *Supervising a staff, coordinating office needs and purchasing, among various other office duties. Show less

    • FOH Restaurant Manager
      • Mar 1991 - Sep 2001

      ♦Took position as Administrative Assistant at Xavier University to have a more stable work environment for a growing family. *Started as a server, worked my way up to trainer, then assistant manager to front of house manager. *Managed a staff of 50+ employees *Handled all aspects of catered events from booking, food quality, portion control, customer service to final payments. *Developed an employee manual with policies and procedures. *Implemented training course for new associates. *Trained front of house staff for restaurant re-opening. *Responsible for inventory and ordering supplies. *Oversee all aspects of restaurant to assure adherence to high standards. *Proficient on Micros POS touch system. Show less

Education

  • Transformation Academy
    Certification, Therapeutic Art Life Coach
    2021 - 2021
  • Sodexo University
    Course Work for Restaurant Management
  • Western Hills High School
    Diploma, General Course Work
  • Western Hills Vocational School
    Steno-Secretarial

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