Experience

Blinkist

• Germany
• E-Learning Providers
• 100 - 200 Employee

• Senior Product Manager

  • Sep 2022 - Present



MEDWING

• Germany
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Product Manager

  • Mar 2022 - Sep 2022



Mable

• Australia
• Technology, Information and Internet
• 500 - 600 Employee

• Senior Product Manager

  • Sep 2020 - Jan 2022

  - Ownership of supply-side matchmaking focus areas such as core job discovery and application funnels, worker onboarding & guidance, and supply quality - Ownership of supply-side matchmaking focus areas such as core job discovery and application funnels, worker onboarding & guidance, and supply quality



Freelancer.com

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• Product Manager

  • Nov 2018 - Apr 2020

  - Ownership of the entire mobile app roadmap, from strategy to execution, across iOS, Android, and Flutter stacks - Set up and managed all onshore and distributed mobile teams comprising of 16+ people including engineering, design, QA, and Product Associate - Additionally temporarily managed web products during transition phases, such as Messaging, Local Services, and regulatory changes - Ownership of the entire mobile app roadmap, from strategy to execution, across iOS, Android, and Flutter stacks - Set up and managed all onshore and distributed mobile teams comprising of 16+ people including engineering, design, QA, and Product Associate - Additionally temporarily managed web products during transition phases, such as Messaging, Local Services, and regulatory changes



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• Digital Optimisation & Asset Manager

  • Jan 2018 - Nov 2018

  - Ownership of continuous improvement backlog across home buying digital assets- Product Owner of key mobile home buying asset CommBank Property app- Analysis and execution of general home buying initiatives across all digital channels, including funnel optimisation, targeted campaigns, and analytics deep dives across acquisition and retention

• Acting Digital Product Owner

  • Jun 2018 - Sep 2018

  - Worked with scrum team to deliver digital retention initiatives in the home buying space- Stakeholder engagement to ensure alignment of strategy and vision- Owned and managed prioritised roadmap of retention initiatives

• Digital Sales Optimisation/Digital Product Owner, Graduate

  • Aug 2017 - Dec 2017

  - Conducted analysis and executed initiatives to optimise sales funnels and launch targeted marketing campaigns for insurance products- Unpacked and prioritised mobile initiatives for superannuation products

• User Experience Designer, Graduate

  • Apr 2017 - Aug 2017

  - Conducted Design Thinking workshops to unpack new mobile payment initiative- Created Axure prototypes and wireframes, using them to conduct usability testing and communicate progress- Strategic exploratory activities such as customer journey mapping and competitor analysis for new web initative

• Digital Product Owner & ScrumMaster, Graduate

  • Oct 2016 - Mar 2017

  - Worked with two scrum teams to deliver the CommBank Labs app (innovative new experimental app used to test ideas with real customers) and its feature the Savings Jar (set-and-forget savings feature using rounding technology)- Acted as ScrumMaster for one scrum team in setting up the new team culture and identity as well as facilitating scrum ceremonies

• Customer Service Staff, Graduate

  • Jul 2016 - Oct 2016

  - Served as various customer-facing roles in branch to learn about front-line operations- Conducted individual research and executed initiatives to drive self-service amongst elderly customers

• NetBank Complaints Manager, Graduate

  • Feb 2016 - Jul 2016

  - Regular and project-based analysis and reporting of customer complaint data- Identified and prioritised key opportunities for improvement- Continuous improvement of reporting procedures



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Sales & Marketing Intern

  • Dec 2014 - Dec 2015

  - Supported sales and marketing for accounts in the Education Sector across Australia in both Partner and Customer ecosystems - Sales reporting, pipeline management, event planning, electronic direct marketing, market research - Supported sales and marketing for accounts in the Education Sector across Australia in both Partner and Customer ecosystems - Sales reporting, pipeline management, event planning, electronic direct marketing, market research



Mathspace

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Maths Analyst

  • Jun 2013 - Mar 2015

  - Created content for digital mathematics education resource - Analysed existing syllabuses to identify knowledge gaps - Contributed to Mathspace winning the 2014 Bett Award for Secondary Digital Content - Created content for digital mathematics education resource - Analysed existing syllabuses to identify knowledge gaps - Contributed to Mathspace winning the 2014 Bett Award for Secondary Digital Content