Experience

Arizona Baptist Children's Services

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Parent Aide

  • Mar 2021 - Present

  Partnering with the state to provide contracted parenting education and supervised visits for families involved with DCS. As a Parent Aide I focus on efforts to reunite parents with their children who have been removed by the Arizona Department of Child Safety. Our ultimate goal is to encourage birth parents to gain the skills & abilities they need to maintain a safe home and environment for their child. The Parent Aide ministry provides an opportunity to develop relationships with parents and to encourage them while they are in a difficult period in their lives. As a Parent aide I work with families & DCS to strengthen families and aid in the reunification process. These services are only available for families referred to ABCS. A parent aide helps the family primarily in two ways. Supervised Visits Parent aides facilitate supervised visits between parents and their children. Supervised visits occur for families to enjoy each other and maintain contact with one another while their case with DCS is being resolved. Parenting Coaching In addition by spending additional time each week providing parenting coaching 1:1 to the parents. As a Parent aide I provide a range of support services, instruction and assistance to parents to improve their skills & ability to fulfill parenting roles and responsibilities providing help in a variety of ways: · Age-appropriate child development · Appropriate discipline and problem-solving techniques · Life skills training · Nutrition and meal planning · Household management · Community resources · Employment consultation · Drug/alcohol education · Budgeting and managing finances · Time management · Healthy relationships · Appropriate caregivers · Self-sufficiency As a Parent aide this provides a fantastic opportunity to invest in families—often when the families are in one of the hardest periods of their lives—and truly provide hope and care to hurting families and children. Show less



Robins Plumbing, Inc

• United States
• Construction
• 1 - 100 Employee

• Client Relations Associate

  • Oct 2018 - Feb 2021

  Schedule incoming client calls based on zip code and technician availability. Coordinate sub vendors between technician and client. Field customer complaints directing them to the appropriate supervisor when necessary. Review technician estimates for accuracy, and email to clients for consideration. Review and email daily invoices for accuracy with attached relevant documentation. Review financing options with clients, collecting appropriate deposits for and scheduling multi day jobs. Generate client scheduling reminders, and review requests. Monitor 16 separate company communication threads, to include creating and reminding of individual tasks for each employee. Monitor and respond to live chats from clients via the company website. Monitor and respond to daily company emails. Enter all client data into CRM, generating maintenance reminders for all equipment. Mail handwritten thank you cards to all clients and welcome gifts to all new homeowners. Show less


Luv and Buttah
• Owner- Baker/ cake designer

  • Jul 2008 - Sep 2018