Experience

Tour Partner Group UK

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Regional Leader - DACH

  • Mar 2021 - Present

  In my new role as Regional leader DACH market I am head of a team of Sales and Operations professionals looking after key accounts on the German speaking market. My responsibilities include but are not limited to:* Managing key accounts and further developing our professional relationship * Maximizing revenue by constantly striving for new business opportunities and planning new products for existing and new clients * Calculation of prices for tour series and creating imaginative and attractive offers based on client requirements and under consideration of budgets * Analyzing statistics related to client performances and revenues / keeping up-to-date with current market developments* Creating revenue forecasts as a basis for management decisions* Active communication with clients * Attending important tourism trade fairs such as ITB and WTM to represent Hotels & More* Working closely together with other departments such as marketing, purchasing as well as operations Show less

• Sales and Product Manager

  • Feb 2007 - Feb 2021

  My overall role as a Sales and Product Manager includes:* Managing key accounts and further developing our professional relationship * Maximizing revenue by constantly striving for new business opportunities and planning new products for existing and new clients * Calculation of prices for tour series and creating imaginative and attractive offers based on client requirements and under consideration of budgets * Analyzing statistics related to client performances and revenues / keeping up-to-date with current market developments* Creating revenue forecasts as a basis for management decisions* Active communication with clients * Attending important tourism trade fairs such as ITB and WTM to represent Hotels & More* Working closely together with other departments such as marketing, purchasing as well as operations In the past (before changing to home office) leading a team of full time employees as well as an intern was also part of my role. I was also involved in training new team members and developing their skills and destination knowledge as well as their personal development. Show less

• Sales Consultant

  • Jan 2006 - Feb 2007

  My responsibilities included all sales related activities as well as some operational tasks:* creating suitable offers based on clients requirements* calculating rates based on given budgets* communicating with clients on a regular basis and develop a long lasting professional relationship* attending trade fairs* operating key account groups and preparing the bookings as well as making sure all services are booked based on the offer* managing challenges when on mobile duty Show less



Globus Reisebuero

• Schwerin, Germany

• Travel Agent

  • Sep 1993 - Aug 2001

  As a travel agent my tasks and responsibilities included: * informing clients about destinations and finding the best product for their vacation needs * using an advanced computer system to book services and vacation packages * staying in touch with the client, sending invoices, collecting payments making sure travel documents arrive on time * analysing booking statistics sent by German tour operators and recalculating the commission * training of new staff members and apprentices * developing tailor made packages for individual travellers after an detailed consultation * booking and calculating flights worldwide using Amadeus * accompanying organized tours from our travel agency to Mallorca and Malta as a tour leader Show less