Experience

Alter Domus (MM2H) Sdn. Bhd.
• Malaysia
• Travel Arrangements
• 1 - 100 Employee
• Administrative Assistant

  • Oct 2016 - Present


OE Design Sdn. Bhd.

• Temporary assistant to the Honorary Consul of Germany in Penang

  • Oct 2015 - Dec 2015

  - Assist with preparations for major diplomatic event (the German Unity day). - Update database of contacts. - Ad-hoc projects and other administrative work. - Assist with preparations for major diplomatic event (the German Unity day). - Update database of contacts. - Ad-hoc projects and other administrative work.



OE Fine Jewellery Sdn. Bhd.

• Manager

  • Jun 2012 - Mar 2015

  - Conceptualise and write articles for company promotions. - Write articles for press releases, brochures and other marketing collateral. - Copywriting for advertisements in the press and other printed media. - Draft letters, memos and correspondence on behalf of the General Manager. - Powerpoint presentations for talks to customers / media. - Prepare materials and presentations for in-house training. - Disseminate promotions to customer database via email and Facebook. - Interview, evaluate and hire sales consultants. - Train showroom staff and conduct orientation for new hires. - Ensure the manpower requirement for the showroom is fulfilled. - Communicate management directives and marketing plans to retail staff. - Mediate between retail staff, management and other departments within the company. - Responsible for smooth running of daily retail operations. - Handle customer enquiries and solve complaints. - In charge of the showroom at Straits Quay. - Organise events in showroom for VIP customers. - Organise roadshows in Kuala Lumpur, Malacca & Johor Bahru. - Bridal project – identify wedding partners for joint marketing efforts. Show less

• • Mar 2010 - Mar 2011

  - Interview, evaluate and hire sales consultants.- Train new staff for the KLCC showroom.- Conduct orientation for all new hires in 3 showrooms nationwide.- Ensure the manpower requirement for the showroom is fulfilled.- Communicate management directives and marketing plans to retail staff.- Mediate between retail staff, management and other departments in the company.- Draft letters, memos and correspondence on behalf of the General Manager.- Powerpoint presentations for talks to customers / media.- Prepare materials and presentations for in-house training.- Responsible for smooth running of daily retail operations.- In charge of flagship showroom in KLCC.- Handle customer enquiries and solve complaints.- Organise roadshows in Kuala Lumpur, Ipoh, Malacca & Johor Bahru. Show less

• • Jan 2005 - Feb 2010

  - Audit 4 retail showrooms nationwide on operational issues.- Prepare training outline & select training materials for new hires.- Interview and shortlist Sales Consultant candidates for KL showrooms.- Communicate and train retail staff on product knowledge and company objectives.- Handle administrative tasks, coordination and correspondence for the General Manager.- Provide support to General Manager to execute marketing plans.- Assist General Manager in developing showroom merchandise and new designs.- Coordinate the opening (set-up) of new showrooms and moving-out / closing down of old showrooms. Show less



OE Fine Jewellery

• Executive Assistant to General Manager

  • Jan 2003 - Dec 2004

  - Prepare proposals and quotations for wholesale customers. - Prepare jewellery collections for wholesalers & international fairs. - Work on joint venture business with banks, from proposal stage up to stock management, order fulfilment, delivery, invoicing and payment collection. - Look after website and mail order customers / enquiries. - Assist the General Manager in any tasks and projects, as and when required. - Prepare proposals and quotations for wholesale customers. - Prepare jewellery collections for wholesalers & international fairs. - Work on joint venture business with banks, from proposal stage up to stock management, order fulfilment, delivery, invoicing and payment collection. - Look after website and mail order customers / enquiries. - Assist the General Manager in any tasks and projects, as and when required.

• Roadshow and Merchandising Executive

  • Jan 2002 - Dec 2002

  - Organise & coordinate roadshows in Kuala Lumpur, Ipoh and Johor Bahru. - Responsible for merchandising, promotions, set-up, logistics, manpower and selling. - Liase with organisations (banks / hotels) on joint promotions. - In charge of jewellery collection for roadshows. - Organise & coordinate roadshows in Kuala Lumpur, Ipoh and Johor Bahru. - Responsible for merchandising, promotions, set-up, logistics, manpower and selling. - Liase with organisations (banks / hotels) on joint promotions. - In charge of jewellery collection for roadshows.

• Marketing Executive

  • Jan 2000 - Dec 2001

  - Provide support in marketing activities for mail order business, retail showroom and out of showroom exhibitions. - Look after retail and wholesale customer enquiries. - Assist with year-end jewellery sale events such as coordination, merchandising, manpower, set-up and selling. - Coordinate wholesale customer orders, preparing jewellery collections for export purposes such as jewellery fairs and overseas sales representatives. - Provide support in marketing activities for mail order business, retail showroom and out of showroom exhibitions. - Look after retail and wholesale customer enquiries. - Assist with year-end jewellery sale events such as coordination, merchandising, manpower, set-up and selling. - Coordinate wholesale customer orders, preparing jewellery collections for export purposes such as jewellery fairs and overseas sales representatives.

• Sales Coordinator

  • Oct 1998 - Dec 1999

  - Coordinate wholesale customer orders and prepare jewellery collections for export purposes for international jewellery fairs and overseas sales representatives. - Liase with international customers from Japan, Australia, Middle East and Europe. - Handle customer correspondence, enquiries and requests. - Responsible and accountable for a large volume of jewellery. - Coordinate wholesale customer orders and prepare jewellery collections for export purposes for international jewellery fairs and overseas sales representatives. - Liase with international customers from Japan, Australia, Middle East and Europe. - Handle customer correspondence, enquiries and requests. - Responsible and accountable for a large volume of jewellery.



Interjewel Sdn. Bhd.

• Sales Coordinator

  • Apr 1998 - Oct 1998

  - Coordinate wholesale customer orders and prepare jewellery collections for export purposes for international jewellery fairs and overseas sales representatives. - Liaise with international customers from Japan, Australia, Middle East and Europe. - Handle customer correspondence, inquiries and requests. - Responsible and accountable for a large volume of high-value jewellery. - Coordinate wholesale customer orders and prepare jewellery collections for export purposes for international jewellery fairs and overseas sales representatives. - Liaise with international customers from Japan, Australia, Middle East and Europe. - Handle customer correspondence, inquiries and requests. - Responsible and accountable for a large volume of high-value jewellery.