Janet Hsu

Project Manager at Taiwan Trade Center Singapore (TAITRA)
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English -
  • Chinese (Traditional) -
  • Chinese (Simplified) -

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Credentials

  • Introduction to Digital Journalism
    Reuters
    May, 2022
    - Oct, 2024
  • BizSafe Level 2
    Workplace safety and health council
    Sep, 2019
    - Oct, 2024
  • Google Certified Trainer
    Google
    Aug, 2016
    - Oct, 2024
  • IELTS
    British Council
    May, 2016
    - Oct, 2024
  • Roundtable on Science communication in the digital age
    International Communication Association
    Oct, 2014
    - Oct, 2024
  • TOEIC
    ETS Patent Translation
    Jul, 2009
    - Oct, 2024

Experience

  • Taiwan Trade Center Singapore (TAITRA)
    • Singapore
    • International Trade and Development
    • 1 - 100 Employee
    • Project Manager
      • May 2022 - Present

      • Develop and write industrial reports for the magazine ‘Trade Insight’. • Prepare and upload events including marketing content for various e-commerce platforms. (Such as digital channels, website, and social media) • E-Commerce customers' inquiries respond and sourcing in Singapore market buyers to Taiwan suppliers. • Coordinating customer service through web chat, and phone calls • Managing eCommerce customers' comments and reviews via social media. • Work closely with the internal team to implement effective digital marketing strategies • Market trend investigation and research. (Such as Halal market, long-term care industry, Vegetarian-oriented industry, and so on.) • Engage participants and community relations between associations and buyers for events (Such as Taiwan Incentive Talk) • Assist Taipei Representative Office in the Republic of Singapore for research report publishing • Perform other admin and accounting duties as assigned Show less

  • Zil Sci Pte Ltd
    • Administrative Executive
      • Mar 2019 - Oct 2020

      • Managed administrative/logistic tasks for the office • Managed business/sales/technical agendas • Managed the distribution of work-related news and information • Managed visitors procedures • Managed staff schedules • Managed supplier accounts including payments • Provided monthly account analysis • Managed administrative/logistic tasks for the office • Managed business/sales/technical agendas • Managed the distribution of work-related news and information • Managed visitors procedures • Managed staff schedules • Managed supplier accounts including payments • Provided monthly account analysis

  • Information Services
    • United Kingdom
    • Computer Networking
    • Trainer
      • May 2014 - Sep 2016

      • Managed Pre Sales and Customer Services • Collated resources from main distributors for training purposes • Attended training courses by main distributors and attained TextHelp and Google Education • Conducted On-line and/or on-site customer training (in both Chinese or English • Provided academic assistance with end-user their research project or thesis • Prepared annual report for trainer department • Managed Pre Sales and Customer Services • Collated resources from main distributors for training purposes • Attended training courses by main distributors and attained TextHelp and Google Education • Conducted On-line and/or on-site customer training (in both Chinese or English • Provided academic assistance with end-user their research project or thesis • Prepared annual report for trainer department

  • The liberty Times
    • Assistant Editor
      • Sep 2010 - May 2014

      • Provided editorial assistance • Managed and responded to readers’ enquiries/feedback • Provided editorial assistance • Managed and responded to readers’ enquiries/feedback

  • Yahoo
    • Information Technology and Services
    • 1 - 100 Employee
    • Search Engine Optimization Specialist
      • Aug 2009 - Oct 2009

      • Analyze keywords based on search intent (partially focus on local search) • Match queries and title/meta description/page content to improve search quality • Enhance search engine machine learning based on analyze results • Analyze keywords based on search intent (partially focus on local search) • Match queries and title/meta description/page content to improve search quality • Enhance search engine machine learning based on analyze results

  • National Taiwan Normal University
    • Research Services
    • 200 - 300 Employee
    • Research Assistant
      • Jan 2008 - Feb 2009

      • Promoted energy education in elementary schools • Prepared Community college energy education materials • Promoted energy education in elementary schools • Prepared Community college energy education materials

Education

  • National Taiwan Normal University
    Master's degree, Graphic Communications
    2011 - 2013
  • Tamkang University
    Bachelor of Arts - BA, Library and Information Science
    2003 - 2007

Community

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