Experience

Magnet Projects

• Construction
• 1 - 100 Employee

• Project Design Manager

  • Nov 2021 - Present



Beesley & Fildes Ltd

• United Kingdom
• Building Materials
• 1 - 100 Employee

• Showroom Manager

  • Jan 2012 - Dec 2021

  Visiting prospective customers’ premises to measure kitchen and bathrooms. Planning and designing kitchen and bathrooms using CAD and providing customers with proposed kitchen/bathroom designs. Ensure all quotations raised detail the correct prices and products and to be aware of any special offers/terms occasionally offered by suppliers to be as competitive as possible. Monitor progress of quotations to maximise sales potential, completing monthly reports. Dealing with prospective and existing clients in person in the showroom and via the phone. Organise and develop all promotional activity within the showroom in conjunction with key suppliers, ensuring advertising and marketing requirements for the showroom are met. To review the effectiveness of the current displays and change where necessary. To ensure the customer experience to the showroom to the final sale is of the highest standard. Administration duties include: processing orders and payments, invoice queries, ordering stock, customer and supplier returns.



CMS Acoustic Solutions

• Construction
• 1 - 100 Employee

• Sales & Customer Service Office Manager

  • Jan 2008 - Dec 2010

  Ensuring customer service and sales teams achieve KPI's. Dealing with customer complaints, report writing. Negotiating prices with suppliers and purchasing acoustic products designed for the construction industry, stock control. Negotiating prices with contractors/merchants and project management. Purchase ledger, processing orders, scheduling all deliveries/collections. Introduction of new procedures in manufacturing departments, recruiting and training staff. Ensuring customer service and sales teams achieve KPI's. Dealing with customer complaints, report writing. Negotiating prices with suppliers and purchasing acoustic products designed for the construction industry, stock control. Negotiating prices with contractors/merchants and project management. Purchase ledger, processing orders, scheduling all deliveries/collections. Introduction of new procedures in manufacturing departments, recruiting and training staff.



The Furnishing Service Ltd

• Business Development Manager

  • Sep 2003 - Jan 2008

  Managing a team of five customer service/sales staff and eight logistic staff. Identify areas of revenue and build relationships with new and existing customers. Forecasting and setting the monthly/yearly budget, completing competitive tenders, organising and attending conferences throughout the UK to promote the 'one stop furnishing strategy' for social housing. Recruiting and training new staff. Marketing new product lines, stock control. Managing a team of five customer service/sales staff and eight logistic staff. Identify areas of revenue and build relationships with new and existing customers. Forecasting and setting the monthly/yearly budget, completing competitive tenders, organising and attending conferences throughout the UK to promote the 'one stop furnishing strategy' for social housing. Recruiting and training new staff. Marketing new product lines, stock control.



The FRC Group

• Business Development Officer

  • Jul 1997 - Sep 2003

  Managed over 50 contracts in the social housing sector selling the furnishing service concept to HA's and LA's. Setting up the furnished accommodation projects and monitoring their progress. Preparing and delivering presentations throughout the UK. Raised funds for the Asylum Seeker Project in conjunction with companies such as Asda and Littlewoods. Managed over 50 contracts in the social housing sector selling the furnishing service concept to HA's and LA's. Setting up the furnished accommodation projects and monitoring their progress. Preparing and delivering presentations throughout the UK. Raised funds for the Asylum Seeker Project in conjunction with companies such as Asda and Littlewoods.



Barratt Homes

• United Kingdom
• Construction
• 700 & Above Employee

• Sales Negotiator

  • Mar 1990 - Jul 1997

  Selling new homes to agreed targets. Liaising with customers and solicitors to ensure contract exchange. Monitoring and reporting on build status in conjunction with Site Manager. Maintaining showrooms to high standards, managed cleaning and maintenance staff. Trained new Sales Negotiators. Selling new homes to agreed targets. Liaising with customers and solicitors to ensure contract exchange. Monitoring and reporting on build status in conjunction with Site Manager. Maintaining showrooms to high standards, managed cleaning and maintenance staff. Trained new Sales Negotiators.