Janet Chen
Patient Care Coordinator at Light Dental Studios- Claim this Profile
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Chinese Limited working proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Light Dental Studios
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United States
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1 - 100 Employee
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Patient Care Coordinator
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Jun 2022 - Present
Ensured patients were greeted and received treatment by coordinating with medical staff. Provided compassionate phone service to patients in distress due to dental issues, billing, and insurance claim disputes. Well versed in Dentrix and speaking to insurance companies to obtain benefit details. Ensured patients were greeted and received treatment by coordinating with medical staff. Provided compassionate phone service to patients in distress due to dental issues, billing, and insurance claim disputes. Well versed in Dentrix and speaking to insurance companies to obtain benefit details.
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WinCo Foods
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United States
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Retail Groceries
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700 & Above Employee
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Deli Clerk
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Jan 2021 - Oct 2022
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Buffalo Wild Wings
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United States
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Restaurants
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700 & Above Employee
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Take Out Waitress
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Jan 2020 - Oct 2020
Cashier/Server Assistant: Accepted phone orders and customer concerns, assisted customers with health conditions (physically handicapped, at risk for Covid-19), and handled large customer volumes in bar, dining, and takeout with Covid-19 protocols. Wing Certified Trainer: Provided new hires information and demonstrated the skills to best succeed in takeout Cashier/Server Assistant: Accepted phone orders and customer concerns, assisted customers with health conditions (physically handicapped, at risk for Covid-19), and handled large customer volumes in bar, dining, and takeout with Covid-19 protocols. Wing Certified Trainer: Provided new hires information and demonstrated the skills to best succeed in takeout
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Panera Bread
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United States
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Restaurants
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700 & Above Employee
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Restaurant Cashier
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Sep 2019 - Jan 2020
Cashier/Bakery Front: Handled money from customers and orders while supplying quality customer service, maintained cleanliness in the pastry, bagel, bread, and coffee displays. Cut and packaged baked good for customers upon request. Dining Room/Server: Helping customers enjoy their experience with a friendly, helpful attitude. Maintained a clean dining room and restrooms during big rushes by stocking and cleaning those areas. Drive Thru: Multi-tasked handling customers at the window and order taking to ensure efficiency and accuracy during rush hours while helping backups in the kitchen. Show less
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Associated Materials
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United States
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Wholesale Building Materials
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500 - 600 Employee
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Assembly Line Worker
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Aug 2019 - Aug 2019
Assembled window frames in a manufacturing plant using power tools and ensuring the frames are reinforced to prevent glass shattering on glass handlers. Assembled window frames in a manufacturing plant using power tools and ensuring the frames are reinforced to prevent glass shattering on glass handlers.
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Education
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Pacific Lutheran University
Undergraduate, Biology, General