Trade Finance

• Mar 2022 - Present

Operations Client Specialist

• Feb 2020 - Feb 2022

• Troubleshoot with Clients to gain access to their account online• Process payments over the phone and email• Answer questions and propose solutions to various issues with clients • Provide system reporting or analytics to the Account Manager, operations, management, and other departments upon request• Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely new business quotations for products and services

Contract Analyst

• Oct 2019 - Feb 2020

• Process applications for loans and leases and prepare them for credit review • Calculate various rates of different terms and programs for loans and leases • Engage in team and company meetings to evaluate performance and work co-operatively with other departments to streamline efficiency • Edit and perfect changes made by clients and other departments to prepare both contracts and documents • Answer questions and propose solutions to various issues with clients from application stage to finalizing contracts Show less

Assistant Manager

• May 2018 - Oct 2019

Creating environments for success: Sider Road works with companies and individuals to untangle problems in communication and employee engagement, and lay the groundwork for higher profitability and low turnover. Creating environments for success: Sider Road works with companies and individuals to untangle problems in communication and employee engagement, and lay the groundwork for higher profitability and low turnover.

City Clerk Assistant

• Jul 2012 - Sep 2012