Experience

CABLOFIL

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2017 - Present



JF DALEY INTERNATIONAL

• United States
• Chemical Manufacturing

• Customer Care Rep

  • Mar 1997 - Nov 2016

  Office duties including: order entry, invoicing and follow-up, reviewed claims for credits, rebates, and incentives. Reconciled freight invoices, filed freight claims, followed up with carriers to insure equitable resolution. Assisted customers in developing private labeled goods. Orchestrated regulatory department and art department efforts to insure customer satisfaction. Office liaison for multiple national sales personnel. Maintained customer account records. Maintained pricing spreadsheet for national accounts. Processed purchase orders and related invoices for national accounts. Analyzed product sales information for manufacturing and maintenance of stock levels. Trained new office staff. ( extended maternity leave from April 2004 to January 2007.) Show less



Royal Papers - RoyaLab

• United States
• Facilities Services
• 1 - 100 Employee

• billing clerk

  • Apr 1996 - Mar 1997

  invoice customer orders. process credits, assist with report creation, inventory receipt processing. invoice customer orders. process credits, assist with report creation, inventory receipt processing.



Moore Research, inc.

• Greater St. Louis Area

• Office Manager

  • Aug 1988 - Apr 1996

  Managed 4-7 person office. Process customer orders and invoices. Maintain customer account records. Process customer payments. Created bid quotes. Maintain inventory control records. Purchasing. Process inventory receipts and invoices. Managed 4-7 person office. Process customer orders and invoices. Maintain customer account records. Process customer payments. Created bid quotes. Maintain inventory control records. Purchasing. Process inventory receipts and invoices.