Elementary School Teacher

• Aug 2021 - Present

Customer Support Specialist

• Dec 2019 - Jul 2020

Sales Intern

• Aug 2018 - Nov 2018

• Accomplished bilingual PPAP (Production Part Approval Process) documents and presented it to inside sales team in a timely manner in preparation for MOEN’s product • Efficiently developed and maintained CRM database of old and new customer • Successfully developed sales cycle knowledge through conducting products quote, purchasing orders, product return, and shipping dates recording • Tracked and followed through customer order processing and inquiries. Provided exemplary customer complaints and issues resolving progress at weekly meeting • Facilitated in sales group meetings, dealing with targets and forecasts, and reported on current market situation. • Cooperated with Inside Sales Team to conduct weekly webinar meeting with prospects and generate new leads through CRM tool Show less

Homeroom at International Preparatory Studies

• Aug 2012 - Jul 2018

• Effectively engaged parents in school PTA fundraising events. 30% of the extra funds were raised. • Developed English Language Arts lesson plans and integrated with digital learning tools of Quizlet and Kahoot • Achieved goals of carrying out work on three different school projects at varying stages of completion, • Proactively identified student behavioral issues and implemented solutions. 40% decrease in student incident referral counts in the class• Demonstrated strong skills in teacher/parent communication. 90% of the attendance rate in PTA meetings versus a class average of 50%• Trained students for the Annual Speech Contest. Won the 4th place • Measured student reading progress and reading comprehension skills through Reading A-Z system. Worked with ELA co-teacher to determine when an intervention may be needed for at-risk students Show less

Grade Level Leader in International Department

• Feb 2017 - Feb 2018

• Advised and led a team of 5. Effective collaboration with management and co-workers with diverse groups• Achieved goals of carrying out work on three different school projects at varying stages of completion

Cumberland County School Teacher

• Aug 2010 - Aug 2012

• Successfully hosted and delivered presentations at a Cumberland County Staff Workshop for 30+ professional teachers in NC • Cooperated with resource teachers to organize Chinese New Year Celebration Performance. Worked with CCS staff and Spanish teachers to host Chinese summer camp with 30+ participants • Improved student participation through the integration of play-based activity, and the project-based cross-curriculum learning, which helps students build cultural awareness and critical thinking skills • Worked with 4th-grade at-risk students in after -school program for reading comprehension Show less

English Consultant

• Aug 2008 - May 2009

• Ensured and provided quality service and support in troubleshooting and resolving issues during Annual Language Conference with +100 attendees • Initiated lunch-meet to build and maintain sound relationships with clients • Ensured and provided quality service and support in troubleshooting and resolving issues during Annual Language Conference with +100 attendees • Initiated lunch-meet to build and maintain sound relationships with clients