Janet Bergner
Sales Consultant at Wilde East Towne Honda- Claim this Profile
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Bio
Tony Walker
Janet is an impactful sales leader, coach and and implementer. I had the pleasure of working with Janet for ten years in the Madison, Wisconsin market. She understands the best way to achieve results is through her sales team. She takes the time to know the members of her team, train them in fundamental selling techniques and hone their skills through role playing. She is skilled at setting challenging but realistic sales goals. She has good follow through in making sure her teams achieve their goals. Janet is a district leader for other sales managers. She has given merchandise leadership through the market planning team. She has been a mentor to other sales managers in the district. Her innate ability to connect with people, both subordinates and peers, has made her an effective manager. Janet is very friendly and has an terrific personality. We worked together on several projects and she was always a great team member. Janet is an asset to the JCPenney company.
Val Steel
Janet is & was a loyal 'company' oriented manager. Her strengths were in her ability to keep "it" fresh and to stay focused on what was important as well as her ability to motivate employees while keeping her managerial profile human.
Tony Walker
Janet is an impactful sales leader, coach and and implementer. I had the pleasure of working with Janet for ten years in the Madison, Wisconsin market. She understands the best way to achieve results is through her sales team. She takes the time to know the members of her team, train them in fundamental selling techniques and hone their skills through role playing. She is skilled at setting challenging but realistic sales goals. She has good follow through in making sure her teams achieve their goals. Janet is a district leader for other sales managers. She has given merchandise leadership through the market planning team. She has been a mentor to other sales managers in the district. Her innate ability to connect with people, both subordinates and peers, has made her an effective manager. Janet is very friendly and has an terrific personality. We worked together on several projects and she was always a great team member. Janet is an asset to the JCPenney company.
Val Steel
Janet is & was a loyal 'company' oriented manager. Her strengths were in her ability to keep "it" fresh and to stay focused on what was important as well as her ability to motivate employees while keeping her managerial profile human.
Tony Walker
Janet is an impactful sales leader, coach and and implementer. I had the pleasure of working with Janet for ten years in the Madison, Wisconsin market. She understands the best way to achieve results is through her sales team. She takes the time to know the members of her team, train them in fundamental selling techniques and hone their skills through role playing. She is skilled at setting challenging but realistic sales goals. She has good follow through in making sure her teams achieve their goals. Janet is a district leader for other sales managers. She has given merchandise leadership through the market planning team. She has been a mentor to other sales managers in the district. Her innate ability to connect with people, both subordinates and peers, has made her an effective manager. Janet is very friendly and has an terrific personality. We worked together on several projects and she was always a great team member. Janet is an asset to the JCPenney company.
Val Steel
Janet is & was a loyal 'company' oriented manager. Her strengths were in her ability to keep "it" fresh and to stay focused on what was important as well as her ability to motivate employees while keeping her managerial profile human.
Tony Walker
Janet is an impactful sales leader, coach and and implementer. I had the pleasure of working with Janet for ten years in the Madison, Wisconsin market. She understands the best way to achieve results is through her sales team. She takes the time to know the members of her team, train them in fundamental selling techniques and hone their skills through role playing. She is skilled at setting challenging but realistic sales goals. She has good follow through in making sure her teams achieve their goals. Janet is a district leader for other sales managers. She has given merchandise leadership through the market planning team. She has been a mentor to other sales managers in the district. Her innate ability to connect with people, both subordinates and peers, has made her an effective manager. Janet is very friendly and has an terrific personality. We worked together on several projects and she was always a great team member. Janet is an asset to the JCPenney company.
Val Steel
Janet is & was a loyal 'company' oriented manager. Her strengths were in her ability to keep "it" fresh and to stay focused on what was important as well as her ability to motivate employees while keeping her managerial profile human.
Experience
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Wilde East Towne Honda
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Consultant
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May 2014 - Present
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Thomasville Home Furnishings
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Furniture
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200 - 300 Employee
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Store Manager
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Oct 2011 - Dec 2013
Provides leadership to achieve projected sales growth while ensuring customer satisfaction. Manages customer contacts and relationships to improve customer service and build sales. Created a team of designers through recruiting, training and positive team building. Developed a marketing plan to supplement corporate internet advertising. Partnered with District Operations Manager to ensure company operations policies and procedures were followed. Reviewed and negotiated contracts with vendors for payments and relationship development to promote sale growth. Established forecasts and prepares evaluations for employee advancement and increased sales. Developed calendars and actions plans for product launches within the store. Networked with and revitalized relationships with independent Interior Designers to create a cooperative working relationship that is financially beneficial for Thomasville and the designers thus increasing sales and profits for all parties involved. Show less
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General Manager
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Jun 2010 - Oct 2011
Managed a boutique in Door County during the a leave of absence by the owner. Directed and trained a sales staff, developed event and marketing plans aimed at restaurant and hospital employees in order to increase traffic and sales during non-peak months. Managed the day to day operations of the store including customer service, shipping, receiving, visual display and inventory control . Managed a boutique in Door County during the a leave of absence by the owner. Directed and trained a sales staff, developed event and marketing plans aimed at restaurant and hospital employees in order to increase traffic and sales during non-peak months. Managed the day to day operations of the store including customer service, shipping, receiving, visual display and inventory control .
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JCPenney
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United States
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Retail
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700 & Above Employee
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Fine Jewelry Sales Manager
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Jan 2000 - Nov 2010
Directed fine jewelry department in major retailer. Recruited, built, and orchestrated sales team to meet company sales goals. Trained and coached individuals with various cultural and experience levels to sell diamonds, gold, gemstones, and fine watches. Provided strong customer service in fine jewelry department, mentoring associates through role-playing. Held responsibility for advising associates and customers throughout entire store as part of management team. Recruited top sales people from other jewelry stores in area. Worked closely with designers to develop fashion jewelry lines exclusive to company. Reviewed bids from manufactures to produce line and negotiated contracts for production of lines.Achieved consistent ranking above store average in customer satisfaction, obtaining figures of 80% and higher while remaining in top quartile for Wisconsin District.Implemented and executed plan to reduce shrinkage in jewelry department from 2% to 0.6%.Created event planning guide adopted for use on national level and still in use for all divisions throughout company.Developed Seven Days of Christmas campaign in East Towne Mall store. Recognized and thanked store associates through fun and food during busiest time of year. Sponsored families transitioning out of homeless shelters.Planned and executed Seventeen Magazine Fashion Show and Model Search, as well as Annual Madison Senior Center Celebrity Fashion Show. Served as Assistant Administrator and Celebrity Liaison for Dane County Women's Expo.Negotiated contracts with local jewelers to provide services for five jewelry departments in Wisconsin District.Maintained direct working relationship with over 20 jewelry, watch, and cosmetic vendors to create merchandise assortments tailored to individual store needs.Chaired Employee Recognition Committee. Developed programs to recognize, reward, and celebrate associates' life events from birthdays to top-rated performance. Show less
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Sales Manager
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Nov 1983 - Mar 2010
· To develop and execute plans to capitalize on opportunities identified by analyzing sales and productivity reports to meet sales and profit goals. · Lead and coach associates to ensure superior customer service and to meet individual sales goals. · Develop and conduct performance appraisals of associates by evaluating the effectiveness of their personal selling skills, productivity and overall performance. · Identify and provide training and coaching opportunities to further develop associate’s selling skills and product knowledge.· Support promotional programs through event planning and execution. · Assists in supporting company programs and customer service throughout the store.· Supervises Fine Jewelry Associates, Support Associates and coordinates with other Managers to ensure accurate performance of assigned duties.Develop storewide customer service, event execution, implementation of visual merchandising and exit strategies, and any adjustments required for local implementation of planners Show less
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Senior Department Sales Manager
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Jan 1998 - Jan 2000
Oversaw sales for fine jewelry, jewelry repair, cosmetics, juniors, and maternity departments within East Towne Mall store. Performed various day-to-day activities, opening and closing store as well as offering customer service throughout entirety of store departments. Held responsibility for staffing, training, and merchandising four staffing areas. Led event planning, customer service and relations, forecasting, product development, and contract negotiations.
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Jewelry Manager
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Jan 1987 - Jan 1998
Formed annual assortment plan tailored to individual store. Collaborated with 20 vendors buying merchandise
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Management Trainee
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Jan 1986 - Jan 1987
Completed training program covering all phases of running store. Unloaded freight, received merchandise, and audited previous day's business
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Assistant Sales Manager
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Jan 1984 - Jan 1986
Advised manager in creating assortment plans, buying merchandise, and training associates. Fine Jewelry Selling Specialist
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Education
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1979 - 1983
Carroll College
B.A, History
Community
