Experience

Myodetox

• Canada
• Health, Wellness & Fitness
• 100 - 200 Employee

• Front Desk Associate

  • May 2023 - Present

  • Provide all clients exceptional service and hospitality in line with Myodetox standards • Introduce new clients to our service offering with clear, on-brand messaging via phone, walk in, written communication • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management • Ensure all claims, invoices, transactions are submitted and filed accurately • Maintain clean, consistent client notes for seamless service to each client • Consistently monitor and maintain clinic organization and cleanliness • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned • Maintain consistent communications with all other FDA and clinic staff to ensure seamless handoff from one shift to the next • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant Show less



Burnaby Heights Physiotherapy Clinic

• Canada
• Medical Practices
• 1 - 100 Employee

• Medical Office Assistant

  • Oct 2021 - May 2023

  • Coordinated patient scheduling, check-in, check-out and payments for billing • Directed patients to exam rooms, fielded questions and prepared for therapist examinations • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing • Used Jane software to schedule appointments for therapy visits and procedures • Answered telephone calls to offer office information, answer questions and direct calls to staff • Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records • Performed routine maintenance services to keep the clinic clean Show less



Plenty Stores

• Canada
• Retail
• 1 - 100 Employee

• Sales Associate

  • Sep 2021 - Nov 2021

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise• Provided positive first impressions to welcome existing, new and potential customers• Helped customers locate products and checked store system for merchandise at other sites• Answered customer questions regarding sizing, accessories and proper care for merchandise

• Ecommerce Coordinator

  • Jun 2021 - Sep 2021

  • Working with team members to optimize their processes• Taking charge of the packing and organizing warehouse shipments and packages•Verifying inventory accuracy • Merchandise product catalogue to ensure all products are positioned to maximize sales• Help ensure efficient and accurate publishing of incoming and outgoing product



Plenty Stores

• Canada
• Retail
• 1 - 100 Employee

• Temporary Worker

  • Apr 2019 - Apr 2019

  • Entrusted with multiple job responsibilities, which included directing person traffic, organizing racks of clothing and putting needed clothing back to the front for customers in deadline-oriented clothing company • Participated in meetings with Managers and other employees to share ideas and better understand project scope • Performed customer service functions by assisting customers in need of help daily • Entrusted with multiple job responsibilities, which included directing person traffic, organizing racks of clothing and putting needed clothing back to the front for customers in deadline-oriented clothing company • Participated in meetings with Managers and other employees to share ideas and better understand project scope • Performed customer service functions by assisting customers in need of help daily



Stanley Bark Daycare Grooming Home Board

• Vancouver, British Columbia, Canada

• Dog Caretaker

  • Aug 2017 - Aug 2018

  • Assisted grooming staff with fur blow drying and combing out matted fur during high-volume periods • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided • Supported animal health by keeping all areas clean, neat, and properly sanitized • Walked over two dogs of varying sizes at one time while enforcing each dog’s good behavior and walking manners • Walked animals outside for potty breaks two times per shift to avoid accidents in play areas and on bedding Show less