Franchise Co-Owner

• Aug 2022 - Present

Notary Public

• Mar 2022 - Present

Administering oaths, taking affidavits, verifying signatures, preventing fraud, maintaining notary documentation, and checking signer identity and their mental awareness before serving people. Administering oaths, taking affidavits, verifying signatures, preventing fraud, maintaining notary documentation, and checking signer identity and their mental awareness before serving people.

Co-Owner

• Mar 2022 - Present

Access and Visitation Coordinator/Supervised Visitation Center Coordinator

• May 2020 - Aug 2022

• Works directly with non-custodial parents to remove barriers that prevent them from visiting their children. Assist non-custodial parents with locating and accessing community resources and services to help them increase the amount of time spent with their children and enhance their role as parents. Communicate effectively orally and in writing; give presentations; develop new projects and groups to accomplish program goals; and work with various organizations/committees to accomplish program goals and objectives. Actively manage cases by completing documentation, and monitoring case progress. Maintain client files which includes, Intake, Assessment, and Participant Needs forms and case management notes. Coordinate Supervised Visits with parties once ordered by the court. Arrange and initiate new family and new volunteer orientation. Manage volunteer recruitment and retainment. Train volunteers on child welfare. Show less

Project Manager

• Feb 2018 - Aug 2019

Leading project operations by establishing performance objectives, building, and nurturing relationships, monitoring productivity, and implementing changes when needed. Serving as primary liaison among Young Williams, the Agency, and CSE Stakeholders. Working with the State to establish and maintain positive, professional working relationships. Documents all communication with clients and provides copies to the Corporate Officer-in-Charge. Identifies business process work flows and implements process changes for continued improvement. Ensures compliance with all contract requirements and relevant federal and state regulations. Develops performance goals pursuant to contractual requirements and monitors the achievement of those goals. Maintains appropriate staffing levels according to project activity and consults with the Corporate Officer-in-Charge to requisition staff. Responsible for ensuring the delivery of reports as required by contract guidelines. Maintains confidentiality and security of project, as well as proprietary and confidential materials. Provides outstanding customer service to all levels of customers Show less

Economic Services Caseworker II (Child Care)

• Nov 2017 - Feb 2018

Interview and investigate applicants for public assistance to gather information pertinent to their application. Explain eligibility requirements, form completion requirements, and community resources for financial assistance. Interpret and explain rules and regulations governing eligibility and grants, payment methods, and applicant's legal rights. Initiate procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs. Authorize amounts of grants, payments, daycare, or other general assistance. Prepare and assists applicants in completion of routine intake and personnel forms, Review approval forms and payment vouchers for completeness and accuracy. Determine client's eligibility for financial assistance and perform follow-up to determine quantity and quality of service provided to client. Show less