Experience

Secora

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Training Lead - Instructional Design Consultant

  • Jul 2014 - Present

  Training Lead - Instructional designer for Submarine Capability Improvement Project (SMCIP) and One Naval Configuration Management (1NCM) courses. Provided training needs analysis, instructional design, training facilitation, assessment, train the trainer, coaching and mentoring services to the Royal Australian Navy Registered Training Organisation (RTO). Secora is a boutique consulting company that specialises in process optimisation, operational effectiveness, project management and restructuring. Secora utilises cutting edge technology, tools and techniques, derived originally from Six Sigma, Lean Thinking, Design for Six Sigma, Restructuring best practice and Technology Management. We help businesses increase efficiency, drive innovation and improve quality. Secora’s holistic approach to improving operational effectiveness can assist businesses at any stage of their development. We believe that SECORA has an effective approach to client engagement by first understanding the unique client environment, analysing information and generating improvement potential but then implementing if required or desired.



Janelle Victor Enterprises Pty Ltd

• Instructional designer, training facilitator, assessor and technical writer

  • Feb 2002 - Present

  Instructional design, training facilitation, assessment and technical writing for all industries. Qualified to deliver training and assessment services within Registered Training Organisations (RTOs) within the Vocational Education and Training (VET) sector. Vast experience from careers in defence, utilities, diplomatic corps, international hotels, retail and private enterprise. Able to motivate teams to achieve customer service goals, increase profit and staff retention. Provided instructional design, training facilitation, assessment, train the trainer, coaching and mentoring services to RTO ActewAGL the electricity, gas and water provider in the ACT. Writer in residence Château d’Orquevaux, France August 2019. Completed manuscript Call of the Night Parrot. 95,000 word adult contemporary fiction novel. Winner of the Denis Diderot grant 2019.



Bouteilles Pty Ltd

• Company Director

  • May 2017 - Present

  Holiday rental property in France. L’Ecritoire French House is recognised on Airbnb as a superhost due to outstanding service. Holiday rental property in France. L’Ecritoire French House is recognised on Airbnb as a superhost due to outstanding service.



Virgin Australia

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Sales Training Facilitator

  • Jun 2012 - Mar 2013

  Responsible for the delivery of a range of learning material at Virgin Australia. Virgin Australia’s UNIFY Program is a business transformation initiative designed to strengthen capabilities across a global airline network. This position focused on the delivery and assessment of a range of learning material relating to the effective and efficient rollout of a new reservations interface. The role involved training the Sales Operations team and building relationships with stakeholders to ensure high quality learning outcomes were achieved within demanding timeframes and to an agreed standard.



Embassy of Mexico

• Public Relations, Communications

  • Mar 2001 - Feb 2002

  • Administration, research tasks and speech writing • Event organisation and management • Administration, research tasks and speech writing • Event organisation and management



The Sydney Boulevard Hotel

• Director of Sales and Marketing & Acting General Manager

  • Apr 1995 - 2001

  The hotel is a 250 room four star international hotel, part of the Bayview International group of hotels. The DOSM role was responsible for the development, implementation and financial management of the business and marketing plan. The position of Acting General Manager required overseeing the operations of the hotel in the absence of the GM The hotel is a 250 room four star international hotel, part of the Bayview International group of hotels. The DOSM role was responsible for the development, implementation and financial management of the business and marketing plan. The position of Acting General Manager required overseeing the operations of the hotel in the absence of the GM



Australian Army Reserve

• Reserve, Transport Corps

  • Feb 1995 - Feb 2000

  • Reservist while still working in full time employment • Arranged Army deployment, business and leave transport • Large scale personnel movements coordination and associated administration • Reservist while still working in full time employment • Arranged Army deployment, business and leave transport • Large scale personnel movements coordination and associated administration



Hotel Nikko Sydney

• Business Development Manager

  • Jun 1993 - Feb 1995

  • Implement sales business plan • Maintain and source new sales accounts • Conduct public relations activities / public speaking • Implement sales business plan • Maintain and source new sales accounts • Conduct public relations activities / public speaking



Hyatt Hotel Canberra

• Conference and Banquet Sales Manager

  • Apr 1990 - Jun 1993

  • Sales and Co-ordination of events • Administration • Event management • Sales and Co-ordination of events • Administration • Event management