Janelle Ricks

Library Technician at DC Public Library
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • English Native or bilingual proficiency
  • American Sign Language Limited working proficiency

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Experience

  • DC Public Library
    • United States
    • Libraries
    • 100 - 200 Employee
    • Library Technician
      • 2013 - Present

      • Assist patrons with the use of library catalogs and databases. • Update patron records; remove damage books shelve material, register patrons. Collection Maintenance) • Reserve, circulate, renew, and discharge books and other materials • Guide patrons in finding and using library resources, including reference materials, audiovisual equipment, computers, and electronic resources. • Outreach (Community partnerships, enhance program enrollment, (Program assisting) • Create thematic displays to enhance circulation • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Show less

Education

  • The Catholic University of America
    Master’s Degree, Information Science/Studies
    2016 - 2017
  • University of the District of Columbia
    Bachelor of Science (B.S.), Psychology
    2013 - 2015
  • Northern Virginia Community College
    Associate’s Degree, General Studies
    2012 - 2013

Community

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