Experience

Studio 101

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Social Media Manager

  • Aug 2022 - Mar 2023

  Monitored content and engagement trends, tested new strategies and communicated with key stakeholders to foster understanding of strategy and improvements. Organized and facilitated weekly meetings with the team to prioritize content creation. Assisted customers with product and service problems and inquiries via social media platforms. Created and maintained social media postings and email marketing to customers. Commented, liked and shared posts to increase visibility and engagement on various social platforms. Show less

• Marketing Internship

  • May 2022 - Aug 2022

  Created, edited, and uploaded content for social media outlets such as Instagram, Facebook, Google and Tik Tok. Researched market needs, brought in a new retail category. Curated promotions: Bi-Monthly PR, Flash Sales, News Letters. Forecasted and tracked marketing and sales trends; analyzing collected data. Assisted with recruiting; created informative presentations for potential candidates, screened potential candidates. Collaborated with local businesses and social media influencers for maximum social media exposure. Show less

• Guest Service Expert

  • Jan 2022 - May 2022

  Answered client calls, providing responses and solutions to queries, appointment scheduling, service advice and complaint references. Handled cash, charge and account payments to settle customer bills. Engaged guests in conversation to share information about products, services and promotions. Greeted every guest with a friendly smile and immediate offer of knowledgeable assistance.



Christie Campus Health

• United States
• Mental Health Care
• 1 - 100 Employee

• Operations Associate

  • Mar 2021 - Jun 2021

  Communicated with providers via telephone to confirm information. Recorded data through Excel Spreadsheet. Organized data in Excel Spreadsheet. Communicated with providers via telephone to confirm information. Recorded data through Excel Spreadsheet. Organized data in Excel Spreadsheet.



Perfectos Cafe

• Consumer Services

• Barista and Server

  • Mar 2018 - Jan 2021

  Served customers quickly and efficiently and prevented delays in serving lines. Demonstrated excellent customer service and interpersonal skills. Served patrons directly, received payment, operated cash register and return change to patrons. Maintained cleanliness, sanitation, organization and food handling techniques. Served customers quickly and efficiently and prevented delays in serving lines. Demonstrated excellent customer service and interpersonal skills. Served patrons directly, received payment, operated cash register and return change to patrons. Maintained cleanliness, sanitation, organization and food handling techniques.