Janelle Napoleon
Account Manager at International Benefits Administrators- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CPR/AED and Responding to Emergencies Certified
-Jun, 2014- Nov, 2024 -
Drug and Alcohol Abuse: Prevention and Intervention
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Harassment, Bullying, Cyber Bullying, and Discrimination in Schools: Prevention and Intervention
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Identification and Reporting of Child Abuse and Maltreatment
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New York State Education Department Teacher Certification: Elementary
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School Safety
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School Violence: Prevention and Intervention
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Experience
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International Benefits Administrators
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United States
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Insurance
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1 - 100 Employee
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Account Manager
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Jan 2014 - Present
- Operate as the lead point of contact for any and all matters specific to clients. - Assist President of IBA in daily matters. - Facilitate the implementation of new client accounts. - Facilitate the renewals of current client accounts. - Conduct quarterly conference calls / meetings with Brokers, Clients, and/or Employers. - Maintain everyday contact with Insurance Networks, PBMs and Stop Loss carriers - Generate monthly reports for current clients. (Aggregate Reports, Paid Claim Reports, Specific Stop Loss Summary, Demographic Reports, Lag Summary, etc.) - Generate financial documents based off of Stop Loss Quotes from various Carriers. - Create Benefit Plan Documents (Summary Plan Documents, Summary of Benefit Coverage, Enrollment Booklets,etc.) - Facilitate the companies TPA and Business License’s renewals and implementations for 20 plus states. - Handle a variety of Employee or Employer issues.
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Education
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2009 - 2014
Queens College
Bachelor’s Degree, Early Childhood Education and Teaching
Community
