Janelle McIsaac

Administrative Assistant Event Coordinator at The Cookie Monstah
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, New Hampshire, United States, US
Skills

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Bio

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Credentials

  • Notary Public
    Massachusetts
    Jul, 2015
    - Nov, 2024

Experience

  • The Cookie Monstah
    • United States
    • 1 - 100 Employee
    • Administrative Assistant Event Coordinator
      • May 2017 - Present

      I work with companies and private clients to schedule and book food truck events. I handle everything from initial inquiries, menu selection, billing, permits and any other issues. We have 6 food trucks with more on the way. I also handle all corporate orders & shipping orders. Our POS system & online ordering for both in store pickup and shipping orders are handled on the backend by myself. I help where needed as well, be it at a store, in our production center or my favorite- on the food truck! Show less

  • Injured Workers Pharmacy
    • United States
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Customer Service Representative
      • 2019 - 2020

      Assisted customers with issues relating to prescriptions and shipping. Assisted customers with issues relating to prescriptions and shipping.

  • The MENTOR Network
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Financial Quality Assurance Analyst
      • Mar 2016 - May 2019

      I work with my team to do financial QA of medical authorizations and sales adjustments. I work with my team to do financial QA of medical authorizations and sales adjustments.

  • Northern Bank
    • United States
    • Banking
    • 100 - 200 Employee
    • Teller Manager
      • Aug 2015 - Mar 2016

      Provide branch supervision of retail operations. Responsibilities include managing all the branch cash including cash shipments to the Federal Reserve Bank. Responsible for ensuring compliance with BSA & CTR reporting, including but not limited to: monitoring large cash transactions and monitoring suspicious cash transactions. In addition, performs daily CTR reporting within the mandatory time frame. Performs daily ATM and coin machine balancing and settlement. Daily branch settlement. Conducting branch audits including: tellers, vault, ARCAs, coin machine, and ATMs. Responsible for month end paperwork, including paperwork to be collected and sent to the main office for auditing purposes. Conducting teller transactions accurately and solving any customer issues that may arise. Ensures that every transaction is done within the bank's policies,procedures and regulatory requirements. Performs any corrections needed for transactions done incorrectly and ensures that there is no negative impact to the customer's account. Show less

  • Georgetown Bank
    • Georgetown, Ma
    • Branch Supervisor
      • Oct 2013 - Aug 2015

      Promoted to Branch Supervisor of the flagship branch from Part Time Teller during tenure. Supervise, train and mentor new employees in main branch. Responsible for opening and closing of the bank and adhering to the safety procedures including alarms, vault settings, internal safety signals, and dual control. Assists with weekly work schedule to maintain efficient staffing levels, including monitoring traffic and volume to efficiently keep costs down (i.e. control overtime). Developed instant issue card program including: creating training manuals, training employees at all branches, and being the troubleshooter for any problems. Cross-trained with Customer Service/Platform for account opening; account maintenance; online banking/mobile banking enrollment and troubleshooting. Responsible for ensuring compliance with BSA & CTR reporting, including but not limited to: monitoring large cash transactions and monitoring suspicious cash transactions. In addition, performs daily CTR reporting and corrections within the mandatory timeframe. Provide branch supervision of all retail operations. Performs daily ATM and coin machine balancing and settlement, and any related service issues. Daily branch settlement. Conducting all branch audits including: tellers, vault, safe deposit boxes, negotiable instruments, lending, monetary instruments, and debit/ATM cards. Responsibilities include managing all the branch cash including cash shipments to the Federal Reserve Bank. Show less

  • Building 19
    • Retail
    • 1 - 100 Employee
    • Cash Office Supervisor
      • May 2012 - Sep 2014

      Provided service desk assistance to customers and employees; promoted to acting Department Manager supervising the entire store. Responsibilities included opening and closing of Retail store; responsible for cash handling; deposit preparation; banking; store reporting; liaison with head office for management notices; stocking; organizing and ordering for merchandise; weekly store payroll. Member of the Safety Committee. Provided service desk assistance to customers and employees; promoted to acting Department Manager supervising the entire store. Responsibilities included opening and closing of Retail store; responsible for cash handling; deposit preparation; banking; store reporting; liaison with head office for management notices; stocking; organizing and ordering for merchandise; weekly store payroll. Member of the Safety Committee.

Education

  • Billerica Memorial High School
    High School Degree
    1996 - 2000

Community

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