Janelle Kwok

Client Advocate at Deep Impact Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • Chinese -
  • English Full professional proficiency

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Experience

  • Deep Impact Pte Ltd
    • Singapore
    • Business Skills Training
    • Client Advocate
      • Nov 2014 - Present

      Operations and Business Development Manager.My work requires me to take on both macro and micro view of our business.I work with colleagues, contractors and clients, to ensure that they understood our needs clearly and/or that we have a great partnership. I also manage the analysis reports from our various channels together with another colleague to measure what we do, positively impacts our business. I get hands-on and wear the researcher's hat, where help is needed.I'm also part of our program delivery team to teach, facilitate or coach.On a larger level, I strategise with the Managing Director on our organisational needs and direction for the company that would bring us forward. From planning events and training programs, I partner with our clients to ensure that their needs are met and prepare for any unforeseen circumstances.I have working knowledge of Wordpress, creating landing pages with SEO strategy, MS Office, Email Marketing Softwares and Tools. I'm also proficient in video production from script editing to post production video editing using iMovie.Recent achievements: 1. Working with a provider to migrate our email and depository.2. Working with various providers to migrate and revamp our website. Show less

    • Director of Operations
      • Nov 2014 - Present

  • Aon Hewitt
    • United States
    • 1 - 100 Employee
    • Benefits Specialist
      • Jul 2012 - Aug 2014

      Part of onsite Benefits Specialist & administration @ Credit Suisse Part of onsite Benefits Specialist & administration @ Credit Suisse

  • Cargill International Trading Pte Ltd
    • HR Executive
      • Apr 2007 - Jul 2012

      Compensation & Benefits Specialist Cargill International Trading Pte Ltd April 2007 – December 2010 (3 years 9 months) Singapore Compensation & Benefits Specialist Cargill International Trading Pte Ltd April 2007 – December 2010 (3 years 9 months) Singapore

  • Philips Electronics Singapore Pte Ltd
    • HR Officer, Rewards Mgmt
      • Feb 2005 - Feb 2007
  • Prudential Asset Management
    • Spain
    • HR Assistant (Temp)
      • Dec 2004 - Feb 2005
  • Standard Chartered Bank
    • Singapore
    • Financial Services
    • 100 - 200 Employee
    • Customer Relationship Manager
      • Jan 2003 - Aug 2004
  • Citibank N.A
    • Argentina
    • Banking
    • 1 - 100 Employee
    • Relationship Manager
      • Oct 2001 - Jan 2003

Education

  • University of South Australia
    Bachelor of Business Administration (BBA)
    2004 - 2005

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