Experience

Aetna Better Health of Illinois

• United States
• Insurance
• 1 - 100 Employee

• Contract Coordinator

  • Feb 2014 - Present



HSBC

• Audit/ Data Entry Operator

  • May 2013 - Jan 2014

   Provides audit support for Global reviews and leads system reviews of various applications/projects  Prepare audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers  Complete system review of major development projects  Ensure related risks, conclusions and recommendations are reasonable and well based  Provides audit support for Global reviews and leads system reviews of various applications/projects  Prepare audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers  Complete system review of major development projects  Ensure related risks, conclusions and recommendations are reasonable and well based



Rivers Casino Pittsburgh

• United States
• Hospitality
• 500 - 600 Employee

• PBX Operator

  • Jun 2011 - May 2012

  Responsible for answering and distributing of incoming calls via Switchboard console Responsible for creating and updating live internet page Also responsible for performing clerical duties such as proofreading, word processing, mail sorting etc. Responsible for answering and distributing of incoming calls via Switchboard console Responsible for creating and updating live internet page Also responsible for performing clerical duties such as proofreading, word processing, mail sorting etc.



Elica Inc

• Customer Support Specialist

  • Aug 2010 - Sep 2010

  File papers, mail documents, input data in the computer. Answered the telephone, fax documents, making and printing invoices Placed orders for customers/clients. Market Track File papers, mail documents, input data in the computer. Answered the telephone, fax documents, making and printing invoices Placed orders for customers/clients. Market Track



Market Track

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Data-Entry Specialist

  • Aug 2006 - Oct 2009

  Perform clinical data entry and/or change entries to ensure complete and current data Input information in computer from sales papers Train and cross-train other staff as required Perform clinical data entry and/or change entries to ensure complete and current data Input information in computer from sales papers Train and cross-train other staff as required



Stivers Staffing INC

• Data-Entry Specialist

  • Jun 2006 - Aug 2006

  Operated alphabetic, numeric, and special character data entry computers and keyboards in order to record or verify data with a high level of speed and accuracy Maintained accurate computer and paper records required by the unit of assignment Performed related clerical duties, as required The LaSalle Network Operated alphabetic, numeric, and special character data entry computers and keyboards in order to record or verify data with a high level of speed and accuracy Maintained accurate computer and paper records required by the unit of assignment Performed related clerical duties, as required The LaSalle Network



LaSalle Network

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Customer Service Rep

  • Mar 2005 - Jul 2005

  Assisted with customer problems and complaints Set service appointments for customers Provided customers with general and technical information and answered questions within scope of authority Assisted with customer problems and complaints Set service appointments for customers Provided customers with general and technical information and answered questions within scope of authority



Telesight INC

• Telephone Interviewer

  • Aug 2004 - Mar 2005

  Surveyed customers regarding their service with companies they've purchased products from Assisted customers with daily questions Skills Data entry Expert Type 48 WPM Microsoft Word Expert Microsoft Outlook Expert 10 key number pad Expert Communication Skills Expert Detail oriented and organized Expert Opening Brand new Casino Switchboard operating Sorting Surveyed customers regarding their service with companies they've purchased products from Assisted customers with daily questions Skills Data entry Expert Type 48 WPM Microsoft Word Expert Microsoft Outlook Expert 10 key number pad Expert Communication Skills Expert Detail oriented and organized Expert Opening Brand new Casino Switchboard operating Sorting