Janell Hutchins

Admissions Specialist at Granite State College
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Contact Information
us****@****om
(386) 825-5501
Location
Sanbornton, New Hampshire, US
Skills

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Bio

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Credentials

  • Leading Inclusive Teams
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Lean Yellow Belt
    University of New Hampshire
    Jun, 2019
    - Nov, 2024
  • Lean White Belt
    University of New Hampshire
    Mar, 2019
    - Nov, 2024

Experience

  • Granite State College
    • Admissions Specialist
      • Jul 2017 - Present

      An Admissions Specialist supports the processing of admissions applications for all levels. They utilize the CRM system to develop and maintain reports, dashboards, and campaigns. Admissions Specialists collaborate with other departments to support related key enrollment activities including: receiving and processing of transcripts, phone queue, and financial clearance support.

  • EYESIGHT OPHTHALMIC SERVICES, P.A.
    • Customer Service Representative
      • Apr 2017 - Jul 2017

      Customer Service Representatives work a call center environment, answering incoming calls a busy ophthalmic office with 3 locations. They assist patients in getting medication refills, relaying messages to the doctors and their staff, and making outbound calls. Due to the nature of the job, they constantly deciphering patients' needs.

  • Public Consulting Group
    • Customer Service Representative
      • Oct 2016 - Jan 2017

      Customer Service Representatives work in a call center environment, working closely with the claims processors in order to understand why claims process and how to troubleshoot them. They are able to identify and assess customers’ needs to achieve satisfaction, provide accurate, valid, and complete information to reach a resolution before the call is terminated.

  • State of New Hampshire
    • Family Service Specialist I
      • Apr 2014 - Apr 2016

      Family Service Specialists determine and certify eligibility for all programs of assistance, timely and accurately. They interview clients, in person or on the phone, by using interactive interviewing techniques.Family Service Specialists initiate contact to obtain information and verification required to complete determinations of initial and ongoing program eligibility.

Education

  • Granite State College
    -
  • University of New Hampshire
    -
  • Keene State College
    -
  • Winnisquam Regional High School
    -

Community

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