Experience

QC Kinetix
• United States
• Medical Practices
• 1 - 100 Employee
• Office Manager

  • Aug 2022 - Present


Regis Corporation

• United States
• Consumer Services
• 700 & Above Employee

• Salon Manager

  • Dec 2019 - Jan 2021

  • Resolved customer problems by investigating issues, answering questions and building rapport. • Evaluated client hair type, condition, and desired outcome to determine ideal services. • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs. • Completed manual and computerized scheduling, inventory and management procedures. • Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs. • Mentored new staff to enhance salon development and increase productivity. • Hired, trained and managed team of associates, including evaluating performance and enforcing disciplinary actions. • Product coordinator for the store, which included a monthly inventory of the stores products. Determining what needed ordered based of the inventory to keep the store fully stocked for the month. • Recommended products to customers to meet current needs or resolve specific concerns.



SolarWinds

• United States
• Software Development
• 700 & Above Employee

• Facilities & Corporate Services Coordinator

  • Jun 2016 - Dec 2019

  • Answers and directs incoming calls to appropriate call queue or employee • Greets and assists visitors/vendors to ensure they have an escort or clearance to access the building • Maintains security by following procedures, monitoring logs, issuing and tracking security access badges • Accepts, signs, and notifies, employees of business and personal packages received • Orders company office supplies with Staples weekly • Assists departments or employees with outgoing mail by applying appropriate postage • Maintains Pitney Bowes postage machine and supplies • Receives, sorts, and distributes incoming mail • Submits service requests to property management company • Maintains a pleasant appearance of the reception lobby area, and an orderly and organized mailroom • Oversees and responds to Facilities Helpdesk • Maintains reception manual • Contributes to team effort by assisting with special projects as needed • Plans, organizes, and oversees company lunches, new and existing vendor relationships • Plans, organizes, and oversees sales breakfasts, lunches, and snacks • Plans, organizes, and oversees company birthday party on a quarterly basis • Stocks and distributes snack carts daily • Maintains kitchens with adequate supplies, and ensures cleanliness • Maintains snack spreadsheets, controls inventory, and places snack order • Gathers inventory for company offices supplies and maintains a clean supply room • Sets up new employee cubicles with name plate, office supplies, and chairs • Liaison with property management company to ensure building requests are completed in a timely manner • Coordinates repairs and services with vendors and maintains SolarWinds Vendor spreadsheet • Maintains copy centers and supplies



Workfront

• United Kingdom
• Software Development

• Executive Administrative Assistant

  • Mar 2015 - Jun 2016

  Demonstrate capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks. Seek ways to improve business operations, efficiency and customer service. Compile and organize information for board meetings and presentations. Managed office telephone, mail, personnel filing, client letters, and scheduling appointments. Demonstrate capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks. Seek ways to improve business operations, efficiency and customer service. Compile and organize information for board meetings and presentations. Managed office telephone, mail, personnel filing, client letters, and scheduling appointments.



Unicity International

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Legal and Compliance Agent

  • Dec 2013 - Mar 2015

  Understanding State and Federal laws along with the company's policies and procedures. Written and oral correspondence with the distributors and any/or other parties involved. Assisted distributors and customers with placing orders, processing returns, and managing placements within their organizations. Reviewed corporate and marketing documents prior to publication. Worked closely with the commissions department to ensure accuracy of volume. Understanding State and Federal laws along with the company's policies and procedures. Written and oral correspondence with the distributors and any/or other parties involved. Assisted distributors and customers with placing orders, processing returns, and managing placements within their organizations. Reviewed corporate and marketing documents prior to publication. Worked closely with the commissions department to ensure accuracy of volume.



Myler Disability

• United States

• Paralegal

  • May 2010 - Feb 2013

  Managed a case load of over 300 clients that were filing for SSI and SSDI. Corresponded with Social Security Administration offices as well as ODAR offices. Assisted attorneys in reviewing files for the strength of the claim(s). Managed office telephone, mail, personnel filing, client letters, and scheduling appointments. Updated clients on the status of their claims and addressed their inquiries. Managed a case load of over 300 clients that were filing for SSI and SSDI. Corresponded with Social Security Administration offices as well as ODAR offices. Assisted attorneys in reviewing files for the strength of the claim(s). Managed office telephone, mail, personnel filing, client letters, and scheduling appointments. Updated clients on the status of their claims and addressed their inquiries.