Janell Lee-Fraley
Accounting Specialist at Leading Edge Construction Services Inc.- Claim this Profile
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Bio
Rob Rhoades
To Whom It May Concern: Janell Lee-Fraley worked as an Interpreter Response Specialist at LanguageLine Solutions . Janell worker under my supervision for over three years and did a great job in this position. Janell was responsible in helping assist over 4,000 interpreters with any issues they contacted us about including schedule adjustments, answering questions and resolving any of their issues. Janell performed all of her duties in a professional manner. Her written reports and administrative duties were excellent. Her customer service skills were exceptional and she never had a complaint. Janell had a great eye for detail and was awarded the employee of the month on at least one occasion. Janell constantly volunteered to assist others and took responsibility for every project she undertook. Janell Lee-Fraley would be an asset to any program and I recommend her with full confidence. Please feel free to contact me if you have any questions regarding my work experience with Janell. Sincerely, Rob Rhoades Workforce Operations Manager LanguageLine Solutions 1 Lower Ragsdale, Building 2 Monterey, CA 93940 831-648-7147
Kathryn Muller
I had the extreme pleasure of working with Janell at Maquet. Janell was instrumental in the successful execution of the Cardiac Surgery training programs. As administrator for online learning, she was responsible for maintaining training listings, approving course participants, and uploading content and certifications. She also coordinated the logistics for global sales and new hire training and initiated/managed the agreements for trainers, ensuring timely payment of honoraria and reimbursement of expenses. Janell is extremely hardworking. She is diligent in all aspects of her responsibilities and consistently does whatever it takes to ensure their successful execution, routinely going above and beyond to troubleshoot and assist other departments within the organization. In addition to being highly efficient and effective, Janell is unfailingly courteous and pleasant. Her positive attitude and ready smile make interacting with her a pleasure. I would welcome the opportunity to work with Janell again; she would be an incredible asset to any organization!
Rob Rhoades
To Whom It May Concern: Janell Lee-Fraley worked as an Interpreter Response Specialist at LanguageLine Solutions . Janell worker under my supervision for over three years and did a great job in this position. Janell was responsible in helping assist over 4,000 interpreters with any issues they contacted us about including schedule adjustments, answering questions and resolving any of their issues. Janell performed all of her duties in a professional manner. Her written reports and administrative duties were excellent. Her customer service skills were exceptional and she never had a complaint. Janell had a great eye for detail and was awarded the employee of the month on at least one occasion. Janell constantly volunteered to assist others and took responsibility for every project she undertook. Janell Lee-Fraley would be an asset to any program and I recommend her with full confidence. Please feel free to contact me if you have any questions regarding my work experience with Janell. Sincerely, Rob Rhoades Workforce Operations Manager LanguageLine Solutions 1 Lower Ragsdale, Building 2 Monterey, CA 93940 831-648-7147
Kathryn Muller
I had the extreme pleasure of working with Janell at Maquet. Janell was instrumental in the successful execution of the Cardiac Surgery training programs. As administrator for online learning, she was responsible for maintaining training listings, approving course participants, and uploading content and certifications. She also coordinated the logistics for global sales and new hire training and initiated/managed the agreements for trainers, ensuring timely payment of honoraria and reimbursement of expenses. Janell is extremely hardworking. She is diligent in all aspects of her responsibilities and consistently does whatever it takes to ensure their successful execution, routinely going above and beyond to troubleshoot and assist other departments within the organization. In addition to being highly efficient and effective, Janell is unfailingly courteous and pleasant. Her positive attitude and ready smile make interacting with her a pleasure. I would welcome the opportunity to work with Janell again; she would be an incredible asset to any organization!
Rob Rhoades
To Whom It May Concern: Janell Lee-Fraley worked as an Interpreter Response Specialist at LanguageLine Solutions . Janell worker under my supervision for over three years and did a great job in this position. Janell was responsible in helping assist over 4,000 interpreters with any issues they contacted us about including schedule adjustments, answering questions and resolving any of their issues. Janell performed all of her duties in a professional manner. Her written reports and administrative duties were excellent. Her customer service skills were exceptional and she never had a complaint. Janell had a great eye for detail and was awarded the employee of the month on at least one occasion. Janell constantly volunteered to assist others and took responsibility for every project she undertook. Janell Lee-Fraley would be an asset to any program and I recommend her with full confidence. Please feel free to contact me if you have any questions regarding my work experience with Janell. Sincerely, Rob Rhoades Workforce Operations Manager LanguageLine Solutions 1 Lower Ragsdale, Building 2 Monterey, CA 93940 831-648-7147
Kathryn Muller
I had the extreme pleasure of working with Janell at Maquet. Janell was instrumental in the successful execution of the Cardiac Surgery training programs. As administrator for online learning, she was responsible for maintaining training listings, approving course participants, and uploading content and certifications. She also coordinated the logistics for global sales and new hire training and initiated/managed the agreements for trainers, ensuring timely payment of honoraria and reimbursement of expenses. Janell is extremely hardworking. She is diligent in all aspects of her responsibilities and consistently does whatever it takes to ensure their successful execution, routinely going above and beyond to troubleshoot and assist other departments within the organization. In addition to being highly efficient and effective, Janell is unfailingly courteous and pleasant. Her positive attitude and ready smile make interacting with her a pleasure. I would welcome the opportunity to work with Janell again; she would be an incredible asset to any organization!
Rob Rhoades
To Whom It May Concern: Janell Lee-Fraley worked as an Interpreter Response Specialist at LanguageLine Solutions . Janell worker under my supervision for over three years and did a great job in this position. Janell was responsible in helping assist over 4,000 interpreters with any issues they contacted us about including schedule adjustments, answering questions and resolving any of their issues. Janell performed all of her duties in a professional manner. Her written reports and administrative duties were excellent. Her customer service skills were exceptional and she never had a complaint. Janell had a great eye for detail and was awarded the employee of the month on at least one occasion. Janell constantly volunteered to assist others and took responsibility for every project she undertook. Janell Lee-Fraley would be an asset to any program and I recommend her with full confidence. Please feel free to contact me if you have any questions regarding my work experience with Janell. Sincerely, Rob Rhoades Workforce Operations Manager LanguageLine Solutions 1 Lower Ragsdale, Building 2 Monterey, CA 93940 831-648-7147
Kathryn Muller
I had the extreme pleasure of working with Janell at Maquet. Janell was instrumental in the successful execution of the Cardiac Surgery training programs. As administrator for online learning, she was responsible for maintaining training listings, approving course participants, and uploading content and certifications. She also coordinated the logistics for global sales and new hire training and initiated/managed the agreements for trainers, ensuring timely payment of honoraria and reimbursement of expenses. Janell is extremely hardworking. She is diligent in all aspects of her responsibilities and consistently does whatever it takes to ensure their successful execution, routinely going above and beyond to troubleshoot and assist other departments within the organization. In addition to being highly efficient and effective, Janell is unfailingly courteous and pleasant. Her positive attitude and ready smile make interacting with her a pleasure. I would welcome the opportunity to work with Janell again; she would be an incredible asset to any organization!
Experience
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Leading Edge Construction Services Inc.
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United States
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Construction
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1 - 100 Employee
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Accounting Specialist
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Feb 2022 - Present
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Stryker
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Admistrative Assistant
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Jan 2018 - Dec 2019
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Maquet Cardiovascular
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Training Coordinator
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May 2013 - Dec 2018
• Perform work competently and confidentially with all department levels, serving internal and external customers.• Coordinate logistics for global sales and new hire training. Manage participant logistics for EVH Design Validations• Serve as Cardiac Surgery MLearning Administrator, listing all trainings, approving training course participants, uploading online training content and certification material and assist troubleshooting. • Organize international travel for Clinical Trainers, coordinating trip schedules and adapting quickly to changes based on evolving business needs.• Serve as Cardiac Surgery MPower Administrator, update employee information, upload approved training and marketing documents for internal employees and provide access to company programs• Initiate trainer agreement contracts, ensuring timely payments of honoraria and out-of-pocket expenses.• Collect all documents to add Vendor in SAP to enable prompt payment• Process expense reports for manager using Concur Solutions.• Create purchase requisition using SAP• Serve as Cardiac Surgery contact for all Clinical Trainers • Perform domestic and international shipping of non-sterile demonstration product and demo trainers, resulting in prompt delivery
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Language Line Services
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United Kingdom
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Retail Office Equipment
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Interpreter Response Specialist
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Jan 2008 - Aug 2011
• Assisted in removing interpreter from calling list in personal emergency• Provided correspondences to management, interpreter and additional team member at request in regards to attendance, illness and phone line trouble • Coordinated scheduling interpreter appointments for rare languages to ensure interpreter availability and quick connection• Connected American Sign Language Interpreter via web cam to client and verify a clear and delay free connection • Assisted in removing interpreter from calling list in personal emergency• Provided correspondences to management, interpreter and additional team member at request in regards to attendance, illness and phone line trouble • Coordinated scheduling interpreter appointments for rare languages to ensure interpreter availability and quick connection• Connected American Sign Language Interpreter via web cam to client and verify a clear and delay free connection
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Community Hospital of the Monterey Peninsula
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Services Representative
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Sep 2004 - Nov 2007
• Provided assistance to patients inquiring about out-of-pocket hospital billing invoices and EOB statements.• Updated patient information in hospital billing system to ensure prompt payment• Approved hospital’s financial assistance program applications under $5,000• Assisted in gathering date(s) of service and background of visit for past due accounts in Collections• Adjusted on-staff physician and family accounts for personal hospital visits • Provided assistance to patients inquiring about out-of-pocket hospital billing invoices and EOB statements.• Updated patient information in hospital billing system to ensure prompt payment• Approved hospital’s financial assistance program applications under $5,000• Assisted in gathering date(s) of service and background of visit for past due accounts in Collections• Adjusted on-staff physician and family accounts for personal hospital visits
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Education
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Merced County Office of Education
Certificate, Accounting Occupations -
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Heald College-Salinas
Medical Billing and Coding -
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Monterey Peninsula College
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Seaside High School
High School
Community
