Data Engineer

• Apr 2022 - Present

Business Analyst

• Apr 2020 - Aug 2020

• Worked on multiple projects to build PowerBI dashboard measures using DAX • Liaised with clients on data preparation and data transformation • Conducted user acceptance testing on dashboards • Worked on multiple projects to build PowerBI dashboard measures using DAX • Liaised with clients on data preparation and data transformation • Conducted user acceptance testing on dashboards

Financial Advisor Assistant

• Mar 2017 - Jul 2017

• Provide administrative support to designated financial advisor • Assisted in preparing insurance policy documentation for clients and nurturing customer relationships • Worked closely with administrative assistants from other departments to help with daily administrative tasks • Provide administrative support to designated financial advisor • Assisted in preparing insurance policy documentation for clients and nurturing customer relationships • Worked closely with administrative assistants from other departments to help with daily administrative tasks

Audit and Assurance Intern

• Dec 2016 - Feb 2017

• Assisted senior audit associates in testing of internal controls, such as revisions of the client’s purchase cycle and documentations of work done • Coordinated with and maintained relationships with clientele’s upper management • Performed inventory tests through site visits on different stores belonging to the same business chain • Assisted senior audit associates in testing of internal controls, such as revisions of the client’s purchase cycle and documentations of work done • Coordinated with and maintained relationships with clientele’s upper management • Performed inventory tests through site visits on different stores belonging to the same business chain

Teaching Enterprise Project

• Oct 2016 - Dec 2016

Business Research and Services Centre (BRSC) • Worked as a team of five to research on the issue of phone addiction from the older generation’s perspective • Volunteered to be the centre’s claims manager for the designated term • Revamped existing claims spreadsheet to allow for automatic calculation of claims using Excel formulas Customer Relationship Management Contact Centre (CRMCC) • Promoted Wi-Fi solutions from Y5Zone Singapore to companies in different industries and scheduled appointments between Y5Zone and businesses • Evaluated areas of improvement and well done areas weekly, with the goal of improving call performance • Achieved the highest number of calls and the 2nd highest number of appointments Show less