Janejira Boonkaeo

Business Development Manager (Project Manager) at True Touch Co., Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok, Bangkok City, Thailand, TH
Languages
  • English Full professional proficiency
  • Thai Native or bilingual proficiency

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Credentials

  • Project Initiation: Starting a Successful Project
    Coursera
    Jul, 2023
    - Nov, 2024
  • Foundations of Project Management
    Coursera
    Jan, 2023
    - Nov, 2024
  • Learning Microsoft Project
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Project Management Tips
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Data Analytics Part-Time
    True Digital Academy
    Dec, 2021
    - Nov, 2024

Experience

    • Thailand
    • Information Services
    • 1 - 100 Employee
    • Business Development Manager (Project Manager)
      • Jul 2022 - Present

      At True Touch Company Ltd. where affiliated to True Corporation:Responsible for planning and overseeing projects to set up call center service for many businesses. Leading the work of team to achieve all project goals within timeline and budget.

    • Senior Business Development Executive
      • Aug 2014 - Jul 2022

      At True Touch Company Ltd. where affiliated to True Corporation:Responsible for planning and overseeing projects to set up call center service for many businesses. Leading the work of team to achieve all project goals within timeline and budget.

    • Customer Service Supervisor
      • Apr 2011 - Aug 2014

      At True Touch Company Ltd. where affiliated to True Corporation: Promoted from customer service representative to customer service supervisor. Manage overall functions in customer service department. Monitor and ensure customer satisfaction. Handle customer complaints and provide solutions to meet customer expectations.

    • Customer Service Representative
      • Jun 2006 - Apr 2011

      At True Touch Company Ltd. where affiliated to True Corporation:Manage incoming and outgoing calls, provide service and information to customers and handle inquiries and complaints.

Education

  • Assumption University
    Master of Business Administration (M.B.A.), Retail and Service Management
    2010 - 2012
  • Srinakharinwirot University
    Bachelor of Business Administration - BBA, Hotel and Tourism Management
    2004 -

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